SureCare

SureCare is a home care agency in Eastbourne, East Sussex (BN22 7QJ).
About SureCare
SureCare Eastbourne supports people in their own homes across Eastbourne and the surrounding parts of East Sussex. We work with older people and younger adults, with people living with dementia, with people who have physical disabilities or sight and hearing loss, and with people managing mental health conditions. Support at home covers everything from a short call to help someone wash, dress and take their medication, through to several visits a day with meals, shopping, housework and company. For some families we are there so that a relative who has been doing everything can go to work, sleep properly, or simply have an afternoon to themselves. We plan care with the person rather than for them. That means asking what a good morning actually looks like, at what time and in what order, and then sending carers who know the answer. We keep the team around each household as small as we sensibly can, because being helped to wash by someone you know is a different experience entirely. Eastbourne has a large population of older residents and we are conscious that many people are managing alone. Our carers are asked to notice things, not simply to complete tasks, and to raise any concern with us the same day. If you are thinking about care at home for yourself or for someone close to you, please get in touch and we will visit, talk it through, and be clear about what we can offer.
Care provided at SureCare
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about SureCare
Where is SureCare located?
SureCare is a home care agency based in Eastbourne, East Sussex (BN22 7QJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does SureCare provide?
SureCare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does SureCare provide dementia care?
Yes. SureCare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about SureCare
Can they support someone living with dementia at home?
Yes. Yes. SureCare Eastbourne is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. SureCare Eastbourne covers roughly 10 miles from Eastbourne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
SureCare Eastbourne has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from SureCare Eastbourne. Actual fees depend on the room, the level of care and how it is funded.
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