Quality healthcare Agency
Quality healthcare Agency is a home care agency in Eastbourne, East Sussex (BN21 4NN). It holds a CQC rating of Good.
About Quality healthcare Agency
We at Quality healthcare Agency are proud to provide compassionate home care across Eastbourne and the surrounding East Sussex community, supporting people to live safely and comfortably in the place they know best: their own home. Based in the BN postcode area, our team travels throughout Eastbourne and nearby neighbourhoods, bringing personalised support directly to residents wherever they call home. Whether that is a family house, a bungalow, a flat, or sheltered accommodation, we adapt to each individual's environment, respecting the routines, memories, and comforts that make a home truly personal. Operating across the South East region means we understand the local community and the small touches that help people feel settled and supported. Our care is thoughtfully tailored to a broad range of needs. For older people, we offer gentle, dignified assistance with everyday living, from personal care and medication prompts to companionship and meal preparation. For those living with dementia, our approach is patient and reassuring, focusing on familiar routines, clear communication, and creating calm moments that reduce anxiety and preserve independence for as long as possible. We also support adults with learning disabilities and autism, working closely with each person to understand their preferences, sensory needs, and goals. Our aim is always to enable choice, build confidence, and encourage the skills that lead to a fuller, more independent life. For people managing mental health conditions, we provide steady, non judgemental support that helps promote wellbeing, structure, and connection with the wider community. Adults with physical disabilities receive practical, respectful assistance with mobility, personal care, and daily tasks, delivered in a way that puts the individual in charge of how their day unfolds. For those with visual or hearing impairments, we take care to communicate clearly and adapt our approach so that every interaction feels comfortable and understood. Younger adults, too, benefit from care shaped around their lifestyle, aspirations, and social needs, rather than a one size fits all model. For families, this breadth of expertise means peace of mind. You can trust that your loved one is being supported by carers who understand their specific condition, who listen carefully, and who treat every visit as an opportunity to build genuine relationships. We work in partnership with families, keeping lines of communication open so that you always feel informed and involved in the care being provided. Our commitment to quality is reflected in our latest Care Quality Commission inspection, published in July 2022, where we were rated Good overall. We also achieved a Good rating across all five key areas: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reassures families that our care meets national standards for safety, effectiveness, kindness, responsiveness, and strong leadership. For us, these ratings are not simply a benchmark but a reminder of the trust placed in us every day, and a foundation we continue to build upon. Choosing home care is a deeply personal decision, and we understand the courage and love behind that choice. If you are exploring options for yourself or a family member in Eastbourne, we warmly invite you to get in touch. We would be glad to listen, answer your questions, and help you understand how a bespoke care plan could support the person you love in the comfort of their own home.
Care provided at Quality healthcare Agency
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 21 July 2022
Read the full inspection report on the CQC website.
How Quality healthcare Agency Limited compares in Eastbourne
Measured against the 31 home care agencies registered in Eastbourne.
- CQC rating
- Good. 18 of the 31 agencies (58%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 21 July 2022. 7 of the 31 agencies have published a newer inspection report since.
- Registered
- September 2020. 17 of the 31 agencies registered more recently.
- Provider
- One service. Quality Healthcare Agency Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Eastbourne.
The local picture: Eastbourne
What the numbers say about home care in Eastbourne, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,800. Rising to 17,000 by 2035, up 15%
- People aged 85 and over: 4,300. Rising to 6,400 by 2035, up 47%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 25%
- Dementia diagnosis rate: 72%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 1 opened, 0 closed. 28 registered today.
- Choice of agencies: 52 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Quality healthcare Agency Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 14 September 2020, so 6 years.
- Run by
- Quality Healthcare Agency Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Quality healthcare Agency
Where is Quality healthcare Agency located?
Quality healthcare Agency is a home care agency based in Eastbourne, East Sussex (BN21 4NN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Quality healthcare Agency provide?
Quality healthcare Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Quality healthcare Agency's CQC rating?
Quality healthcare Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 July 2022. You can read the full CQC report from the link on this page.
Does Quality healthcare Agency provide dementia care?
Yes. Quality healthcare Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Quality healthcare Agency
Can they support someone living with dementia at home?
Yes. Yes. Quality healthcare Agency Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Quality healthcare Agency Limited covers roughly 10 miles from Eastbourne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Quality healthcare Agency Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Quality healthcare Agency Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Eastbourne
Browse all home care in Eastbourne.