Community Support Service
Community Support Service is a home care agency in Eastbourne, East Sussex (BN23 6PE). It holds a CQC rating of Good.
About Community Support Service
East Sussex Community Support is a home care agency based in Eastbourne, supporting people in their own homes across East Sussex. We work with older people who want to carry on living independently at home, and with younger adults, including adults who have a learning disability and autistic adults, who need the right support to build and keep a life of their own. What we do is set by the person rather than by a standard package. It may be a short morning call to help someone wash, dress and start the day safely. It may be support with medication, meals, shopping and household tasks. It may be support to get out to work, to college, to a club or to see family, or help to manage appointments and correspondence. Where someone wants to take on more for themselves, we step back at their pace and stay available. How we communicate is as important as what we do. We take time to learn how each person likes information given to them, how they tell us when something is wrong and what helps them feel settled when a day is difficult. Plans are agreed with the person, written plainly and reviewed when circumstances change. Our most recent overall rating from the Care Quality Commission is good. The measure we return to is whether the people we support have more choice and more control because we are involved.
Care provided at Community Support Service
- Older person care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 7 December 2022
Read the full inspection report on the CQC website.
Common questions about Community Support Service
Where is Community Support Service located?
Community Support Service is a home care agency based in Eastbourne, East Sussex (BN23 6PE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Community Support Service provide?
Community Support Service is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is Community Support Service's CQC rating?
Community Support Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 December 2022. You can read the full CQC report from the link on this page.
Questions families ask about Community Support Service
Can they support someone living with dementia at home?
No. East Sussex Community Support Service does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. East Sussex Community Support Service covers roughly 10 miles from Eastbourne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
East Sussex Community Support Service has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from East Sussex Community Support Service. Actual fees depend on the room, the level of care and how it is funded.
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