Care 24/7 Healthcare
Care 24/7 Healthcare is a home care agency in Bexhill-on-sea, East Sussex (TN39 5BB). It holds a CQC rating of Requires Improvement.
About Care 24/7 Healthcare
Care 24/7 Healthcare provides care at home to people in Bexhill on Sea and the surrounding parts of East Sussex. We support older people who want to remain in their own homes, people living with dementia, younger adults, people with a physical disability, and people living with a visual or hearing impairment. Our help covers personal care, support with medication, meals, shopping and the practical running of a household, along with the company that a regular visit brings. Reliability is the foundation of all of it. Knowing who is coming and when turns care from an interruption into something you can plan around, so we work hard on continuity and we tell people promptly when a change cannot be avoided. We would rather be candid than polished. Our most recent overall rating from the Care Quality Commission is requires improvement. We have accepted what was found rather than argued with it, and we are working through the issues identified. Anyone considering us should ask exactly what the concerns were, what has changed since, and what is still being addressed. We will answer honestly, and we would encourage you to hold us to what we say. If you would like to discuss support at home in the Bexhill area, please get in touch.
Care provided at Care 24/7 Healthcare
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 April 2025
Read the full inspection report on the CQC website.
How Care 24/7 Healthcare Limited compares in Hastings
Measured against the 16 home care agencies registered in Hastings.
- CQC rating
- Requires improvement. 11 of the 16 agencies (69%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 10 April 2025. 2 of the 16 agencies have published a newer inspection report since.
- Registered
- July 2021. One of the newer agencies in the area. Only 4 of the 16 have registered more recently.
- Provider
- One service. Care 24/7 Healthcare Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Hastings.
The local picture: Hastings
What the numbers say about home care in Hastings, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
- People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
- Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 15 registered today.
- Choice of agencies: 31 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Care 24/7 Healthcare Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 2 July 2021, so 5 years.
- Run by
- Care 24/7 Healthcare Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Care 24/7 Healthcare
Where is Care 24/7 Healthcare located?
Care 24/7 Healthcare is a home care agency based in Bexhill-on-sea, East Sussex (TN39 5BB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care 24/7 Healthcare provide?
Care 24/7 Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Care 24/7 Healthcare's CQC rating?
Care 24/7 Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 April 2025. You can read the full CQC report from the link on this page.
Does Care 24/7 Healthcare provide dementia care?
Yes. Care 24/7 Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care 24/7 Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Care 24/7 Healthcare Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care 24/7 Healthcare Limited covers roughly 10 miles from Bexhill-on-sea.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Care 24/7 Healthcare Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Care 24/7 Healthcare Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
- Home care in East Sussex
- All home care
- Care funding calculator
- Dementia signs checklist
- Care advice guides
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