Steps Ahead Care & Support

Steps Ahead Care & Support is a home care agency in Plymouth, Devon (PL7 5JX). It holds a CQC rating of Outstanding.

About Steps Ahead Care & Support

Steps Ahead Care and Support works with people in their own homes across Plymouth and the surrounding parts of Devon. We support older people, adults living with dementia, people with a learning disability or autism, those managing a mental health condition, people with a physical disability, and younger adults who need help to live independently. The Care Quality Commission most recently rated us outstanding overall. We are proud of that, and we treat it as a snapshot rather than a guarantee, so we keep scrutinising our own work as closely as any inspector would. What sits behind it is fairly unglamorous. We plan each person's support with them rather than for them, we write it down in plain language, and we do what we said we would do at the time we said we would do it. We keep the team around each person small, because familiarity is what allows a carer to notice that someone is eating less, moving more stiffly or seeming low, and to raise it before it becomes serious. Visits cover personal care, medication, meals, household tasks, shopping, appointments and company. Our staff are trained for the needs they actually meet and are supervised and supported properly. Families are kept informed and their observations are taken seriously. Please get in touch if you would like to talk about support.

Care provided at Steps Ahead Care & Support

Read the full inspection report on the CQC website.

Common questions about Steps Ahead Care & Support

Where is Steps Ahead Care & Support located?

Steps Ahead Care & Support is a home care agency based in Plymouth, Devon (PL7 5JX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Steps Ahead Care & Support provide?

Steps Ahead Care & Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Steps Ahead Care & Support's CQC rating?

Steps Ahead Care & Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 8 November 2018. You can read the full CQC report from the link on this page.

Does Steps Ahead Care & Support provide dementia care?

Yes. Steps Ahead Care & Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Steps Ahead Care & Support

Can they support someone living with dementia at home?

Yes. Yes. Steps Ahead Care & Support Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Steps Ahead Care & Support Limited covers roughly 10 miles from Plymouth.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Steps Ahead Care & Support Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Steps Ahead Care & Support Limited. Actual fees depend on the room, the level of care and how it is funded.

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