Courtesy Care
Courtesy Care is a home care agency in Axminster, Devon (EX13 5DZ). It holds a CQC rating of Good.
About Courtesy Care
We at Courtesy Care are proud to provide compassionate home care across Axminster and the surrounding Devon communities, supporting older people and adults with a wide range of needs to live well in the place they know best: their own home. Operating throughout the EX postcode area, our team travels to residents across Axminster and nearby villages, bringing personalised support directly to the doorsteps of those who need it. Home is more than a building. It holds memories, routines, and a sense of identity, and we believe care should respect and preserve all of that. Whether someone lives in a cottage on a quiet lane or a family home in town, we shape our visits around the rhythm of their day and the comfort of familiar surroundings. Our specialisms reflect the diverse needs of the people we support. We offer older person care for those who need a helping hand with daily living, and dementia care delivered with patience, consistency, and a deep understanding of how reassuring familiarity can be. For adults living with learning disabilities or autism, we focus on building trust and supporting independence at a pace that feels right for each individual. We also support people experiencing mental health challenges, those with physical disabilities, and individuals with visual or hearing impairments, adapting our communication and approach so that every person feels genuinely understood. In practice, this means carers who take time to listen, who notice the small changes that matter, and who work closely with families to ensure that loved ones are safe, comfortable, and treated with dignity at every visit. Our most recent CQC inspection, carried out in July 2021, awarded us an overall rating of Good, with Good ratings across Safe, Effective, Caring, and Well-led. The Responsive domain was rated Requires Improvement, and we take that feedback seriously as part of our ongoing commitment to listening, learning, and refining how we respond to the changing needs of the people in our care. For families, this rating offers reassurance that the fundamentals of safe, kind, and capable care are firmly in place. Choosing home care for someone you love is a significant decision, and we understand the weight that comes with it. If you are exploring options for a parent, partner, or relative in Axminster or the wider Devon area, we would be glad to talk things through with you, answer your questions, and help you understand how thoughtful support at home could make a real difference. Please do reach out whenever you are ready.
Care provided at Courtesy Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 20 July 2021
Read the full inspection report on the CQC website.
Common questions about Courtesy Care
Where is Courtesy Care located?
Courtesy Care is a home care agency based in Axminster, Devon (EX13 5DZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Courtesy Care provide?
Courtesy Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Courtesy Care's CQC rating?
Courtesy Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 July 2021. You can read the full CQC report from the link on this page.
Does Courtesy Care provide dementia care?
Yes. Courtesy Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Courtesy Care
Can they support someone living with dementia at home?
Yes. Yes. Courtesy Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Courtesy Care Ltd covers roughly 10 miles from Axminster.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Courtesy Care Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Courtesy Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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