Ace Home Support

Ace Home Support is a home care agency in Newton Abbot, Devon (TQ13 9DS). It holds a CQC rating of Good.

About Ace Home Support

Ace Home Support provides care and support at home in Newton Abbot and the surrounding part of Devon. We work with older people and with younger adults, in their own homes and on their own terms. We keep our offer clear. We help people with the practical business of the day so that they can carry on living where they want to live. That might be a short call in the morning to help somebody wash, dress and get going safely, a hand with meals and medication, support to keep the house in order, company on a trip out, or a visit at the end of the day to settle someone comfortably. Reliability is what we ask to be judged on. Home care goes wrong when visits are late, rushed or covered by a different person every time, so we build small teams around each person and protect that consistency. If we cannot cover something properly, we would rather say so than promise and let somebody down. Younger adults often want something quite different from a traditional care package, built around work, study, friendships and independence rather than around a rota, and we are comfortable planning on that basis. Our most recent overall rating from the Care Quality Commission is good. If you are looking into support at home in the Newton Abbot area, please get in touch. We are happy to come out and talk it over without pressure.

Care provided at Ace Home Support

Read the full inspection report on the CQC website.

Common questions about Ace Home Support

Where is Ace Home Support located?

Ace Home Support is a home care agency based in Newton Abbot, Devon (TQ13 9DS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Ace Home Support provide?

Ace Home Support is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.

What is Ace Home Support's CQC rating?

Ace Home Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 September 2022. You can read the full CQC report from the link on this page.

Questions families ask about Ace Home Support

Can they support someone living with dementia at home?

No. Ace Home Support does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Ace Home Support covers roughly 10 miles from Newton Abbot.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Ace Home Support has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Ace Home Support. Actual fees depend on the room, the level of care and how it is funded.

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