Platinum Living
Platinum Living is a home care agency in Exeter, Devon (EX4 3SR). It holds a CQC rating of Good.
About Platinum Living
We at Platinum Living Devon are proud to provide thoughtful, person centred home care to individuals living across Exeter and the wider Devon area. As a dedicated home care agency, we bring compassionate support directly into the place people know best: their own home. Operating throughout the EX postcode area, our team supports people across the vibrant city of Exeter and its surrounding communities. Because our care is delivered in the familiar surroundings of each person's own home, our focus is on adapting to the rhythms, routines, and preferences that make every household unique. Whether someone lives in a quiet residential street, a city centre flat, or a family home in a nearby village, we work flexibly to fit seamlessly into daily life. Our specialisms include support for adults living with learning disabilities and autism, individuals with physical disabilities, and younger adults seeking to live independently with the right support around them. In practice, this means our care is never one size fits all. For someone with a learning disability or autism, we focus on consistency, clear communication, and respecting sensory and routine preferences, helping them feel safe whilst building confidence. For those with physical disabilities, we provide practical, respectful assistance with mobility, personal care, and daily tasks, always promoting dignity and choice. For younger adults, we recognise that care should empower rather than restrict, supporting goals around independence, social connection, education, employment, and community life. Families often tell us that what matters most is knowing their loved one is treated as an individual. That principle sits at the heart of everything we do. We take time to understand each person, their history, their interests, and the small details that bring comfort, before shaping a care plan around them. We also work closely with relatives, keeping communication open and welcoming feedback so that families feel genuinely involved in their loved one's care. We are pleased that our commitment to quality is reflected in our Care Quality Commission rating of Good across every domain, including Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers reassurance that the support we provide meets recognised national standards and that our approach to leadership, safety, and compassionate care has been formally recognised. Choosing home care is one of the most important decisions a family can make, and we understand that the journey can feel daunting. If you are exploring care options in Exeter or the surrounding Devon area, we would be delighted to hear from you. Please get in touch to learn more about how we can support your loved one to live well, safely, and with dignity in the place they call home.
Care provided at Platinum Living
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 18 July 2018
Read the full inspection report on the CQC website.
Common questions about Platinum Living
Where is Platinum Living located?
Platinum Living is a home care agency based in Exeter, Devon (EX4 3SR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Platinum Living provide?
Platinum Living is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Platinum Living's CQC rating?
Platinum Living is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 July 2018. You can read the full CQC report from the link on this page.
Questions families ask about Platinum Living
Can they support someone living with dementia at home?
No. Platinum Living Devon Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Platinum Living Devon Ltd covers roughly 10 miles from Exeter.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Platinum Living Devon Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Platinum Living Devon Ltd. Actual fees depend on the room, the level of care and how it is funded.
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