Horizon Care (South West)

Horizon Care (South West) is a home care agency in Exeter, Devon (EX2 5TU). It holds a CQC rating of Requires Improvement.

About Horizon Care (South West)

Horizon Care in the South West supports adults in their own homes in Exeter and the surrounding area, and most of the people we work with are younger adults. That shapes how we do things. Support is built around what somebody is trying to get on with, whether that is work, study, a home of their own or simply more control over how the week runs. We help with the practical side of living independently: cooking, shopping, laundry, managing bills and keeping on top of appointments. We also support people to get out and about, to use local transport, to keep up with friends and family and to take part in whatever they are involved in locally. Just as important is how we work. We take time to learn how a person communicates, what they find difficult and what a bad day looks like for them, and we plan with them rather than for them. Where something has to change we explain it properly and give people time to take it in. We would rather go slowly at the start than get it wrong. Our staff are trained for the individuals they support, and we keep teams as consistent as we can, because trust is built over months rather than in one visit. If you would like to know more about the support we offer, please get in touch and we will explain it plainly.

Care provided at Horizon Care (South West)

Read the full inspection report on the CQC website.

Common questions about Horizon Care (South West)

Where is Horizon Care (South West) located?

Horizon Care (South West) is a home care agency based in Exeter, Devon (EX2 5TU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Horizon Care (South West) provide?

Horizon Care (South West) is registered to provide care in people’s own homes, with support that includes Younger adults care. The full list of services is shown on this page.

What is Horizon Care (South West)'s CQC rating?

Horizon Care (South West) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 8 June 2026. You can read the full CQC report from the link on this page.

Questions families ask about Horizon Care (South West)

Can they support someone living with dementia at home?

No. Horizon Care (South West) Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Horizon Care (South West) Ltd covers roughly 10 miles from Exeter.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Horizon Care (South West) Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Horizon Care (South West) Ltd. Actual fees depend on the room, the level of care and how it is funded.

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