Home Instead
Home Instead is a home care agency in Exeter, Devon (EX5 1DP). It holds a CQC rating of Outstanding.
About Home Instead
At Home Instead Exeter, we provide home care across Exeter and the surrounding areas of Devon, supporting people to live well in the comfort of their own homes. Our team works with older adults, younger adults, and people living with a wide range of conditions including dementia, learning disabilities, autism, mental health needs, physical disabilities, and visual or hearing impairments. Whatever someone's circumstances, our aim is to make daily life feel manageable, dignified, and as independent as possible. We are proud to hold an Outstanding rating from the Care Quality Commission, which reflects the hard work and genuine commitment of everyone in our team. That rating matters to us not as a badge, but because it tells the families and individuals who get in touch with us that they can trust the care we provide. Home care looks different for everyone. For some people, that means support with personal care and medication. For others, it might be companionship, help around the home, or specialist support for a complex condition. We take the time to understand what each person actually needs and what matters to them in their daily life, rather than applying a one size fits all approach. We know that inviting a carer into your home is a significant step, and we do not take that lightly. We work hard to match people with the right carer, build consistency into every arrangement, and keep communication open with families throughout. If something changes, we adapt. Devon is our community and we feel that connection strongly. Whether someone lives in the heart of Exeter or in one of the quieter villages nearby, we are here and we are local. If you are looking for home care for yourself or someone you love, we would be very happy to have a conversation.
Care provided at Home Instead
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 21 December 2018
Read the full inspection report on the CQC website.
Common questions about Home Instead
Where is Home Instead located?
Home Instead is a home care agency based in Exeter, Devon (EX5 1DP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home Instead provide?
Home Instead is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Home Instead's CQC rating?
Home Instead is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 21 December 2018. You can read the full CQC report from the link on this page.
Does Home Instead provide dementia care?
Yes. Home Instead supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Home Instead
Can they support someone living with dementia at home?
Yes. Yes. Home Instead is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home Instead covers roughly 10 miles from Exeter.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Home Instead has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Home Instead. Actual fees depend on the room, the level of care and how it is funded.
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