Dependable Care Services
Dependable Care Services is a home care agency in Cullompton, Devon (EX15 1BS). It holds a CQC rating of Requires Improvement.
About Dependable Care Services
We at Dependable Care Services are proud to provide compassionate home care across Cullompton and the surrounding Devon communities, supporting older people and adults with a range of needs to live well in the comfort of their own homes. Based in the heart of Cullompton, our team is ideally placed to reach families throughout the EX postcode area and the wider Mid Devon region. As a home care provider, our setting is your setting. We come to you, whether that is a long established family home, a bungalow, or a flat. This means the people we support remain surrounded by the familiar belongings, neighbours, and routines that bring them comfort and a sense of continuity. Our specialisms reflect the realities of later life and changing health. We provide older person care for those who simply need a helping hand to maintain their independence and daily routines. Our home care covers everything from personal care and medication support to assistance with meals, mobility, and companionship. For families navigating a dementia diagnosis, our dementia care approach focuses on patience, gentle reassurance, and consistency, helping loved ones feel safe and understood even as memory and orientation become more challenging. We also support adults living with physical disability, working alongside individuals and their families to enable choice, dignity, and as much independence as possible in everyday life. In practice, this means we take the time to truly know each person we visit. We listen to what matters to them, learn their preferences, and shape our visits around the rhythm of their day rather than asking them to fit around ours. For families, this often brings welcome peace of mind, knowing that a trusted carer is calling in, that medications are being taken, that meals are warm, and that someone caring is there to share a few moments of conversation. Our most recent inspection by the Care Quality Commission, carried out in July 2022, resulted in an overall rating of Requires Improvement. Within that inspection, we were rated Good for being Effective, Caring, and Responsive, which reflects the heart of what our team strives to deliver every day: care that is skilled, kind, and shaped around each individual. The areas identified as Requires Improvement, in being Safe and Well led, are ones we take seriously, and we are committed to strengthening our practice so that families can feel fully confident in every aspect of the support we provide. We believe honesty about where we are on that journey matters, and we welcome conversations with families about the steps we are taking. If you are exploring home care options in Cullompton or the wider Devon area for someone you love, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to answer your questions, listen to your concerns, and help you understand whether our support could be the right fit. Whatever stage you are at in your enquiry, you are very welcome to reach out for a friendly, no pressure conversation.
Care provided at Dependable Care Services
- Older person care
- Dementia care
- Physical disability support
- Covers approximately 10 miles
- Last CQC inspection: 27 July 2022
Read the full inspection report on the CQC website.
Common questions about Dependable Care Services
Where is Dependable Care Services located?
Dependable Care Services is a home care agency based in Cullompton, Devon (EX15 1BS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Dependable Care Services provide?
Dependable Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support. The full list of services is shown on this page.
What is Dependable Care Services's CQC rating?
Dependable Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 July 2022. You can read the full CQC report from the link on this page.
Does Dependable Care Services provide dementia care?
Yes. Dependable Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Dependable Care Services
Can they support someone living with dementia at home?
Yes. Yes. Dependable Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Dependable Care Services Limited covers roughly 10 miles from Cullompton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Dependable Care Services Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Dependable Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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