Phoenix Care At Home
Phoenix Care At Home is a home care agency in Braunton, Devon (EX33 1EE). It holds a CQC rating of Good.
About Phoenix Care At Home
We at Phoenix Care At Home are proud to provide compassionate home care across Braunton and the surrounding areas of North Devon, supporting people to live safely, comfortably, and with dignity in the place they know best: their own home. Based in the coastal village of Braunton, our team is ideally placed to reach those living throughout the local community and wider EX postcode area. Rather than asking people to adjust to an unfamiliar environment, we bring warm, thoughtful support directly to familiar surroundings, whether that be a family home, a bungalow, or a flat close to loved ones. We believe home is where memories live, and we work hard to preserve that sense of belonging for every person in our care. Our care is tailored to the individual, and we welcome referrals for a wide range of needs. We support older people who value a little extra help to maintain their independence, and we provide specialist dementia care that focuses on routine, reassurance, and gentle prompting to reduce anxiety. For adults living with a learning disability or autism, we offer person centred support that respects communication preferences and daily rhythms. We also care for individuals experiencing mental health challenges, those with physical disabilities, people living with visual or hearing impairment, and younger adults who benefit from a flexible approach to support. In addition, we offer sensitive care for those affected by eating disorders, always working closely with families and healthcare professionals to ensure a coordinated approach. In practice, this means our team can assist with personal care, medication support, mobility, meal preparation, companionship, and the small daily tasks that make life easier and more enjoyable. Families often tell us that the greatest reassurance comes from knowing a trusted carer will arrive at the door, ready to listen as much as to help. The Care Quality Commission rated us Good overall at our most recent inspection in October 2022, with an Outstanding rating in the Caring domain. We are particularly proud of this recognition, as it reflects the heart of what we do: treating every person we support with genuine kindness, patience, and respect. Ratings of Good across Safe, Effective, Responsive, and Well led further demonstrate our commitment to safe, thoughtful, and well organised care. If you are exploring home care options for a loved one in Braunton or the wider Devon area, we would be delighted to hear from you. Choosing support at home is a significant decision, and we are here to answer your questions, listen to your concerns, and help you find the right path forward with confidence and peace of mind.
Care provided at Phoenix Care At Home
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 6 October 2022
Read the full inspection report on the CQC website.
Common questions about Phoenix Care At Home
Where is Phoenix Care At Home located?
Phoenix Care At Home is a home care agency based in Braunton, Devon (EX33 1EE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Phoenix Care At Home provide?
Phoenix Care At Home is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Phoenix Care At Home's CQC rating?
Phoenix Care At Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 October 2022. You can read the full CQC report from the link on this page.
Does Phoenix Care At Home provide dementia care?
Yes. Phoenix Care At Home supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Phoenix Care At Home
Can they support someone living with dementia at home?
Yes. Yes. Phoenix Care At Home Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Phoenix Care At Home Limited covers roughly 10 miles from Braunton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Phoenix Care At Home Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Phoenix Care At Home Limited. Actual fees depend on the room, the level of care and how it is funded.
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