Home Instead , Ashby and Melbourne
Home Instead , Ashby and Melbourne is a home care agency in Swadlincote, Derbyshire (DE11 8HL). It holds a CQC rating of Good.
About Home Instead , Ashby and Melbourne
We at Home Instead Swadlincote, Ashby and Melbourne are proud to provide compassionate home care across Swadlincote and the surrounding South Derbyshire communities, supporting people to live well and safely in the comfort of their own homes. Operating from the heart of the DE postcode area, we serve families throughout Swadlincote, Ashby and Melbourne, bringing thoughtful, personalised care directly to where it matters most: your loved one's own front door. There is real value in remaining in a familiar environment, surrounded by treasured belongings, neighbours and routines, and our visiting care model is designed to preserve that sense of independence whilst providing the practical and emotional support that makes daily life easier and more enjoyable. Our care offering is broad, reflecting the diverse needs of the people we support. We provide older person care for those who simply need a helping hand with everyday tasks, alongside specialist dementia care delivered with patience, understanding and an awareness of how important continuity and gentle routine can be for someone living with memory loss. We also support younger adults and those with learning disabilities or autism, helping individuals build confidence, develop life skills and engage with their community in ways that feel right for them. For people living with mental health conditions, physical disabilities, or visual and hearing impairments, our caregivers take time to truly understand each person, adapting how they communicate and assist so that support feels respectful rather than intrusive. Whether it is companionship, help with personal care, medication reminders, meal preparation, or accompanying someone to a hospital appointment or a favourite café, we shape our visits around the individual rather than asking the individual to fit around us. What this means in practice for families is peace of mind. You can carry on with work, family commitments or simply rest, knowing that a familiar, trained caregiver is checking in on your relative, sharing a cup of tea, noticing the small changes that matter, and keeping you informed. We believe strongly in matching caregivers thoughtfully to the people they support, because relationships and trust are the foundation of good home care. We are pleased to hold an overall rating of Good from the Care Quality Commission following our most recent inspection in March 2020, with Good ratings across the Effective, Caring, Responsive and Well-led domains. The Safe domain was rated as Requires Improvement, and we take that feedback seriously, using it as motivation to keep refining our practice and ensuring every visit meets the high standards our families rightly expect. A Good rating reflects a provider that is meeting expectations across the essentials of care: skilled support, kindness, responsiveness to changing needs, and strong leadership. If you are exploring care options for someone you love in Swadlincote, Ashby, Melbourne or the wider South Derbyshire area, we warmly invite you to get in touch. Choosing care is a significant decision, and we are here to listen, answer your questions without pressure, and help you understand what good home care could look like for your family. Whatever stage you are at in your journey, we would be honoured to walk alongside you.
Care provided at Home Instead , Ashby and Melbourne
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 March 2020
Read the full inspection report on the CQC website.
Common questions about Home Instead , Ashby and Melbourne
Where is Home Instead , Ashby and Melbourne located?
Home Instead , Ashby and Melbourne is a home care agency based in Swadlincote, Derbyshire (DE11 8HL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home Instead , Ashby and Melbourne provide?
Home Instead , Ashby and Melbourne is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Home Instead , Ashby and Melbourne's CQC rating?
Home Instead , Ashby and Melbourne is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 March 2020. You can read the full CQC report from the link on this page.
Does Home Instead , Ashby and Melbourne provide dementia care?
Yes. Home Instead , Ashby and Melbourne supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Home Instead , Ashby and Melbourne
Can they support someone living with dementia at home?
Yes. Yes. Home Instead Swadlincote, Ashby and Melbourne is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home Instead Swadlincote, Ashby and Melbourne covers roughly 10 miles from Swadlincote.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Home Instead Swadlincote, Ashby and Melbourne has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Home Instead Swadlincote, Ashby and Melbourne. Actual fees depend on the room, the level of care and how it is funded.
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