Caring Hands (Care Services)
Caring Hands (Care Services) is a home care agency in Alfreton, Derbyshire (DE55 5NX). It holds a CQC rating of Good.
About Caring Hands (Care Services)
We at Caring Hands are proud to provide compassionate home care across Alfreton and the surrounding Derbyshire communities, supporting individuals to live well and safely within the place they know and love best: their own home. Based in the heart of Alfreton, our team travels throughout the local area to deliver personalised support directly to residents in familiar surroundings. We understand that staying at home, surrounded by treasured memories, neighbours, and routines, can make all the difference to a person's wellbeing. Our role is to make that possible, providing the right level of help so that independence, comfort, and dignity remain at the centre of daily life. Our care covers a broad spectrum of needs. We support older people who simply need a helping hand with everyday tasks, as well as those living with dementia, where consistency, patience, and gentle reassurance are essential. We also assist younger adults, individuals with learning disabilities or autism, people managing mental health conditions, those with physical disabilities, and residents living with visual or hearing impairments. Whatever the circumstance, our approach begins with listening: understanding each person's history, preferences, and goals, then shaping support around them rather than asking them to fit a fixed routine. In practice, this means anything from morning visits to help with washing, dressing, and breakfast, through to medication prompts, meal preparation, companionship calls, support with appointments, or more comprehensive packages for those needing regular daily assistance. For families, it offers genuine peace of mind, the reassurance that a trusted carer is checking in on their loved one, noticing changes, and keeping them connected to the wider world. The Care Quality Commission has rated us Good across every domain assessed: Safe, Effective, Caring, Responsive, and Well-led. This consistent rating reflects the standards we hold ourselves to every day, from the way we recruit and train our team, to how we respond when needs change, to the warmth and respect shown at every visit. It is an independent confirmation of what the people we support and their families already tell us: that the care we provide is reliable, kind, and thoughtfully delivered. Choosing home care is a significant decision, and we know families often begin this journey feeling uncertain about what is right for their loved one. If you are exploring options in Alfreton or the wider Derbyshire area, we would welcome the opportunity to talk things through with you, without pressure and at your pace. Whether you need a few hours of support each week or something more substantial, we are here to help you find a way forward that feels safe, respectful, and genuinely caring.
Care provided at Caring Hands (Care Services)
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 January 2020
Read the full inspection report on the CQC website.
Common questions about Caring Hands (Care Services)
Where is Caring Hands (Care Services) located?
Caring Hands (Care Services) is a home care agency based in Alfreton, Derbyshire (DE55 5NX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Caring Hands (Care Services) provide?
Caring Hands (Care Services) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Caring Hands (Care Services)'s CQC rating?
Caring Hands (Care Services) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 January 2020. You can read the full CQC report from the link on this page.
Does Caring Hands (Care Services) provide dementia care?
Yes. Caring Hands (Care Services) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Caring Hands (Care Services)
Can they support someone living with dementia at home?
Yes. Yes. Caring Hands (Care Services) Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Caring Hands (Care Services) Limited covers roughly 10 miles from Alfreton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Caring Hands (Care Services) Limited has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Caring Hands (Care Services) Limited. Actual fees depend on the room, the level of care and how it is funded.
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