Community Care Line Services
Community Care Line Services is a home care agency in Alfreton, Derbyshire (DE55 6HD). It holds a CQC rating of Good.
About Community Care Line Services
We at Community Care Line are proud to provide trusted home care across Alfreton and the surrounding Derbyshire communities, supporting individuals to live well and independently in the place they know and love best: their own home. Operating throughout the Alfreton area and wider DE postcode region, our care reaches people in the heart of the East Midlands. Rather than asking individuals to adapt to a new environment, we bring compassionate, personalised support directly to familiar surroundings, allowing residents to remain close to neighbours, gardens, treasured belongings, and the daily routines that bring comfort and continuity. Our team supports a broad spectrum of needs, recognising that every person we visit has a unique story and set of circumstances. We provide dedicated older person care and specialist dementia support, working patiently and sensitively to maintain dignity, routine, and reassurance for those living with cognitive change. For adults with learning disabilities or autism, we focus on enabling independence, communication, and confidence in everyday life. We also support individuals managing mental health conditions, physical disabilities, and visual or hearing impairments, alongside younger adults who benefit from tailored care that respects their goals and lifestyle. In practice, this means our visits are shaped around the individual rather than a rigid timetable. Whether someone needs help with personal care, medication prompts, meal preparation, mobility support, or simply a familiar friendly face for companionship, we work closely with families to build a care plan that feels right. We understand that inviting carers into a loved one's home is a significant step, and we approach every visit with warmth, respect, and professionalism. Families researching care often look to the Care Quality Commission for reassurance, and we are pleased that our most recent CQC inspection in August 2023 awarded us a rating of Good across every domain assessed. Being recognised as Good for being Safe, Effective, Caring, Responsive, and Well led reflects the consistency and standard of support our team strives to deliver each day. For relatives, this independent assessment offers genuine peace of mind that the care being provided meets the expectations of national regulators. If you are exploring home care options in Alfreton or the wider Derbyshire area for yourself or someone you love, we would be delighted to talk with you. Choosing the right care provider is a deeply personal decision, and we are here to listen, answer your questions, and help you understand how we might support your family through this next chapter with kindness and confidence.
Care provided at Community Care Line Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 August 2023
Read the full inspection report on the CQC website.
Common questions about Community Care Line Services
Where is Community Care Line Services located?
Community Care Line Services is a home care agency based in Alfreton, Derbyshire (DE55 6HD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Community Care Line Services provide?
Community Care Line Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Community Care Line Services's CQC rating?
Community Care Line Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 August 2023. You can read the full CQC report from the link on this page.
Does Community Care Line Services provide dementia care?
Yes. Community Care Line Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Community Care Line Services
Can they support someone living with dementia at home?
Yes. Yes. Community Care Line Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Community Care Line Services covers roughly 10 miles from Alfreton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Community Care Line Services has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Community Care Line Services. Actual fees depend on the room, the level of care and how it is funded.
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