Supporting Solutions
Supporting Solutions is a home care agency in Matlock, Derbyshire (DE4 5DD). It holds a CQC rating of Good.
About Supporting Solutions
We at Supporting Solutions are proud to provide compassionate home care across Matlock and the wider Derbyshire community, helping people of all ages live well and safely in the place they love most: their own home. As a dedicated home care agency, we bring personalised support directly to your doorstep, blending practical assistance with genuine warmth. Operating throughout Matlock and the surrounding areas within the DE postcode region, our team understands the character of this beautiful corner of the East Midlands. Whether you live in the heart of the town, in one of the outlying villages, or tucked away in the Derbyshire Dales, we travel to you, supporting independence within the familiar comforts of your own surroundings. There is no upheaval, no unfamiliar environment, just thoughtful care delivered where you feel most at ease. Our specialisms reflect the breadth of need within our community. We support older people who wish to remain in their own homes as they age, offering everything from companionship and help around the house to more involved personal care. For families navigating the challenges of dementia, we provide patient, consistent support that respects each person's history, preferences, and rhythm of life, helping to reduce confusion and bring reassurance to loved ones. We also work with younger adults and people living with learning disabilities or autism, focusing on enabling choice, building confidence, and supporting individuals to pursue the life they want to lead. Our experience extends to mental health support, care for people with physical disabilities, and sensitive, knowledgeable assistance for those affected by eating disorders. In every case, we begin by listening, taking time to understand the person, their goals, and the family around them, before shaping a plan of support that truly fits. For families, what this means in practice is peace of mind. It means a familiar face arriving at an agreed time, a carer who knows how your mother takes her tea, who notices when something is not quite right, and who treats your father with the dignity he has always known. It means flexible support that can grow or adapt as circumstances change, whether you need a short daily visit, more comprehensive help throughout the week, or specialist input for a complex condition. We are pleased to hold an overall rating of Good from the Care Quality Commission, with Good ratings across the Effective, Caring, Responsive, and Well-led domains. This independent recognition reflects the standards we hold ourselves to every day: care that achieves real outcomes, delivered kindly, shaped around the individual, and led by a team committed to doing things properly. We acknowledge that our most recent inspection identified Safe as Requires Improvement, and we take this feedback seriously. It has shaped our ongoing commitment to strengthening our safety practices, and we welcome open conversations with families about the steps we continue to take. Choosing care for someone you love is rarely a simple decision. There are questions, worries, and often a great deal of emotion involved. We understand that, and we are here to help you think it through without pressure. If you would like to learn more about how we could support you or a family member in Matlock or the surrounding Derbyshire area, please do get in touch. We would be glad to talk, to listen, and to explore together whether we might be the right fit for your family.
Care provided at Supporting Solutions
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 30 September 2020
Read the full inspection report on the CQC website.
Common questions about Supporting Solutions
Where is Supporting Solutions located?
Supporting Solutions is a home care agency based in Matlock, Derbyshire (DE4 5DD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Supporting Solutions provide?
Supporting Solutions is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Supporting Solutions's CQC rating?
Supporting Solutions is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 September 2020. You can read the full CQC report from the link on this page.
Does Supporting Solutions provide dementia care?
Yes. Supporting Solutions supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Supporting Solutions
Can they support someone living with dementia at home?
Yes. Yes. Supporting Solutions Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Supporting Solutions Ltd covers roughly 10 miles from Matlock.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Supporting Solutions Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Supporting Solutions Ltd. Actual fees depend on the room, the level of care and how it is funded.
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