Independent Care Link
Independent Care Link is a home care agency in Ilkeston, Derbyshire (DE7 5AT). It holds a CQC rating of Good.
About Independent Care Link
We at Independent Care Link are proud to provide compassionate home care across Ilkeston and the surrounding areas of Derbyshire. As a dedicated home care agency, we support people to live well and safely in the place they know best: their own home, surrounded by familiar comforts, memories, and routines. Operating from the heart of Ilkeston in the East Midlands, our team travels throughout the local community to deliver personalised care that fits seamlessly into each person's daily life. Whether someone lives in a quiet residential street, a village on the outskirts, or closer to the town centre, we bring our care directly to their doorstep, helping them remain independent within the home and community they love. The breadth of our specialisms reflects our belief that good home care should be available to everyone, whatever their circumstances. We support older people who may need a helping hand with daily routines, alongside younger adults navigating their own care journeys. For families living with dementia, we offer patient, understanding support that focuses on dignity, reassurance, and maintaining meaningful connections. Our experience in learning disability and autism care means we tailor our approach to suit each individual's communication preferences, sensory needs, and personal goals, encouraging independence at a pace that feels right for them. We also provide thoughtful support for people managing mental health challenges, those living with physical disabilities, and individuals with visual or hearing impairments. Care is shaped around the person, never the other way around, so practical assistance, companionship, and encouragement always reflect what truly matters to them. For those affected by alcohol or drug misuse, we offer a respectful, non judgemental approach that prioritises stability, wellbeing, and steady progress. In practice, this means our care workers take time to get to know each person properly: their history, their preferences, the way they like their tea, the routines that give their day shape. Families can feel reassured that the person supporting their loved one understands them as an individual, not simply a list of tasks. Whether the need is help with personal care, medication prompts, meal preparation, support to attend appointments, or simply a friendly visit, we aim to deliver it with warmth and professionalism. Our most recent inspection by the Care Quality Commission, carried out in June 2021, awarded us a rating of Good across every category assessed: Safe, Effective, Caring, Responsive, and Well led. Achieving Good in all five domains reflects the consistency of our approach, from the safety of the care we provide to the responsiveness of our team and the strength of our leadership. For families, we hope this offers genuine peace of mind that their loved one is in capable, caring hands. If you are exploring home care options for yourself or someone close to you in Ilkeston or the wider Derbyshire area, we would be delighted to talk things through with you. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you feel confident about the next step. Please get in touch with our team to learn more about how we can support your family.
Care provided at Independent Care Link
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 5 June 2021
Read the full inspection report on the CQC website.
Common questions about Independent Care Link
Where is Independent Care Link located?
Independent Care Link is a home care agency based in Ilkeston, Derbyshire (DE7 5AT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Independent Care Link provide?
Independent Care Link is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Independent Care Link's CQC rating?
Independent Care Link is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 June 2021. You can read the full CQC report from the link on this page.
Does Independent Care Link provide dementia care?
Yes. Independent Care Link supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Independent Care Link
Can they support someone living with dementia at home?
Yes. Yes. Independent Care Link Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Independent Care Link Ltd covers roughly 10 miles from Ilkeston.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Independent Care Link Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Independent Care Link Ltd. Actual fees depend on the room, the level of care and how it is funded.
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