Helping Hands Swadlincote

Helping Hands Swadlincote is a home care agency in Burton-on-trent, Derbyshire (DE15 0YZ). It holds a CQC rating of Good.

About Helping Hands Swadlincote

Helping Hands Swadlincote supports people in their own homes across south Derbyshire and the Burton area. We work with older people, adults living with dementia, autistic adults and people with a learning disability, adults with physical disabilities, people with sight or hearing loss and younger adults. We begin with a proper conversation rather than an assessment form. What can somebody still manage, what has become difficult, what would they like their week to contain, and what would they rather we did not interfere with. Those answers become the plan, and we revisit it when things change instead of leaving it to go stale. Visits range from a short morning call through to several longer ones a day, and for some people live in support. The work covers washing and dressing, medication, meals, shopping, laundry and housework, help to get out to appointments or to see people, and proper company for anyone who might otherwise speak to nobody. Continuity is what people tell us matters most, so we keep the team going into a household small, plan rounds locally so calls run to time, and give notice when a familiar carer will be away. Our carers train before they work alone and are supervised in people's homes afterwards. Our most recent inspection by the Care Quality Commission rated us good overall. Please ring if you would like to talk it through.

Care provided at Helping Hands Swadlincote

Read the full inspection report on the CQC website.

Common questions about Helping Hands Swadlincote

Where is Helping Hands Swadlincote located?

Helping Hands Swadlincote is a home care agency based in Burton-on-trent, Derbyshire (DE15 0YZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands Swadlincote provide?

Helping Hands Swadlincote is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands Swadlincote's CQC rating?

Helping Hands Swadlincote is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 June 2023. You can read the full CQC report from the link on this page.

Does Helping Hands Swadlincote provide dementia care?

Yes. Helping Hands Swadlincote supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands Swadlincote

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Swadlincote is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Swadlincote covers roughly 10 miles from Burton-on-trent.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Helping Hands Swadlincote has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Helping Hands Swadlincote. Actual fees depend on the room, the level of care and how it is funded.

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