Quay Care

Quay Care is a home care agency in Poole, Bournemouth, Christchurch and Poole (BH15 2PG). It holds a CQC rating of Good.

About Quay Care

Quay Care (Poole) supports people across Poole and the surrounding area in their own homes. Our work covers a broad range of needs, and we plan each person's support around their own routines rather than around a standard package. We support older people with the everyday tasks that have become harder, and people living with dementia, where a familiar carer and an unhurried pace matter more than anything on paper. We work with adults who have a learning disability and with autistic adults, people managing mental health conditions, people living with a physical disability and people with sight or hearing loss. We also support people living with eating disorders, people in recovery from alcohol or drug misuse and younger adults, and we do that work without judgement. Continuity is what makes home care work. A carer who knows somebody well notices the untouched meal or the flat mood that turns out to be the first sign of something, and that is how problems get caught early. Our most recent overall rating from the Care Quality Commission is good. We regard that as the standard to hold rather than a selling point. If you are considering care at home in this area, ring us and we will be straight with you.

Care provided at Quay Care

Read the full inspection report on the CQC website.

Common questions about Quay Care

Where is Quay Care located?

Quay Care is a home care agency based in Poole, Bournemouth, Christchurch and Poole (BH15 2PG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Quay Care provide?

Quay Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Quay Care's CQC rating?

Quay Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 November 2022. You can read the full CQC report from the link on this page.

Does Quay Care provide dementia care?

Yes. Quay Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Quay Care

Can they support someone living with dementia at home?

Yes. Yes. Quay Care (Poole) Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Quay Care (Poole) Limited covers roughly 10 miles from Poole.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Quay Care (Poole) Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Quay Care (Poole) Limited. Actual fees depend on the room, the level of care and how it is funded.

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