Better Care at Home East
Better Care at Home East is a home care agency in Bournemouth, Bournemouth, Christchurch and Poole (BH6 4DD). It holds a CQC rating of Outstanding.
About Better Care at Home East
We at Better Care at Home East are proud to offer compassionate, professional home care across Bournemouth and the surrounding communities, supporting people to live well and safely in the place they know best: their own home. Based in the BH postcode area and serving families throughout Bournemouth, Christchurch and Poole, our team is ideally positioned to reach those who need us across this beautiful stretch of the South West coast. Because our care is delivered in your own home, the environment remains familiar, comforting, and entirely yours. Whether that is a family house, a bungalow, a flat, or sheltered accommodation, we adapt to the space and rhythms that make each person feel most at ease, working respectfully alongside loved ones, neighbours, and existing routines. Our specialisms reflect the wide range of people we support. We provide older person care and dementia care with patience and understanding, taking time to learn each individual's history, preferences, and the small daily details that bring reassurance. For those living with mental health needs, we offer steady, non judgemental support that promotes confidence and independence. We also care for younger adults and people with physical disabilities, tailoring practical assistance so that daily life feels manageable and dignified. For individuals with visual or hearing impairment, our team communicates thoughtfully and clearly, ensuring no one feels isolated or overlooked. In practice, this means bespoke care plans, consistent carers who become familiar faces, and a genuine willingness to adjust as needs change over time. Families tell us the greatest comfort comes from knowing their relative is understood as a person, not simply a set of tasks. We are proud to hold an Outstanding overall rating from the Care Quality Commission, following our most recent inspection in March 2022. Our ratings of Outstanding in Effective, Caring, and Responsive reflect the heart of what we do every day: delivering care that truly makes a difference, with warmth, skill, and attentiveness to each individual's changing needs. We were also rated Good in Safe and Well led, demonstrating the strong foundations of safety, leadership, and accountability that underpin our work. For families, this recognition offers reassurance that the care we provide has been independently assessed and trusted. Choosing home care is a deeply personal decision, and we understand the weight that comes with it. If you are exploring options for yourself or a loved one in Bournemouth, Christchurch, Poole, or the wider area, we would be honoured to have a conversation. Reach out whenever you feel ready, and we will listen with care, answer your questions honestly, and help you take the next step with confidence.
Care provided at Better Care at Home East
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 19 March 2022
Read the full inspection report on the CQC website.
Common questions about Better Care at Home East
Where is Better Care at Home East located?
Better Care at Home East is a home care agency based in Bournemouth, Bournemouth, Christchurch and Poole (BH6 4DD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Better Care at Home East provide?
Better Care at Home East is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Better Care at Home East's CQC rating?
Better Care at Home East is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 19 March 2022. You can read the full CQC report from the link on this page.
Does Better Care at Home East provide dementia care?
Yes. Better Care at Home East supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Better Care at Home East
Can they support someone living with dementia at home?
Yes. Yes. Better Care at Home East is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Better Care at Home East covers roughly 10 miles from Bournemouth.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Better Care at Home East has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Better Care at Home East. Actual fees depend on the room, the level of care and how it is funded.
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