Apex Prime Care
Apex Prime Care is a home care agency in Poole, Bournemouth, Christchurch and Poole (BH12 4NZ). It holds a CQC rating of Requires Improvement.
About Apex Prime Care
We at Apex Prime Care Poole are proud to offer dedicated home care across the Poole community, supporting older people, adults living with dementia, and individuals with a wide range of care needs in the place they know best — their own home. Based in the BH postcode area and serving the wider Bournemouth, Christchurch and Poole locality, our team travels to residents throughout the town, bringing personalised support directly to familiar surroundings. Whether someone lives in a family home, a bungalow, or a flat close to Poole's harbour and green spaces, our care is shaped around their environment, their routines, and the small comforts that make a house feel like home. Our specialisms reflect the varied journeys of the people we support. For older adults, we provide compassionate assistance with daily living, from help with washing and dressing to meal preparation, medication prompts, and companionable visits that ease the quieter hours of the day. For those living with dementia, we focus on continuity, patience, and gentle reassurance, working closely with families to preserve dignity and identity as needs evolve. Our experience in learning disability and autism support means we champion independence, communication, and choice, helping younger adults and those with lifelong needs to live full and connected lives. We also support people managing mental health conditions, physical disabilities, and sensory impairments including visual and hearing loss. In practice, this means our care workers are attentive to the details that matter: clear communication, thoughtful pacing, and an understanding that no two days are the same. For families, it means having a reliable partner who listens, adapts, and keeps loved ones safely at the heart of their own lives. Our most recent CQC inspection in October 2025 rated us as Requires Improvement overall, with Good ratings across the Effective, Caring, and Responsive domains, and areas identified for further work in Safe and Well led. We take this feedback seriously and are actively strengthening the areas highlighted, whilst continuing to build on the warmth, responsiveness, and effectiveness that inspectors recognised in our everyday care. Transparency matters to us, and we welcome open conversations with families about the steps we are taking. If you are exploring home care options for someone you love in Poole, we would be glad to hear from you. Please get in touch to arrange a conversation, ask questions, or discuss how a tailored package of support might work for your family. We are here to listen, to reassure, and to help you take the next step with confidence.
Care provided at Apex Prime Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 October 2025
Read the full inspection report on the CQC website.
Common questions about Apex Prime Care
Where is Apex Prime Care located?
Apex Prime Care is a home care agency based in Poole, Bournemouth, Christchurch and Poole (BH12 4NZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Apex Prime Care provide?
Apex Prime Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Apex Prime Care's CQC rating?
Apex Prime Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 October 2025. You can read the full CQC report from the link on this page.
Does Apex Prime Care provide dementia care?
Yes. Apex Prime Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Apex Prime Care
Can they support someone living with dementia at home?
Yes. Yes. Apex Prime Care Poole is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Apex Prime Care Poole covers roughly 10 miles from Poole.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Apex Prime Care Poole has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Apex Prime Care Poole. Actual fees depend on the room, the level of care and how it is funded.
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