Community Support Services East
Community Support Services East is a home care agency in Christchurch, Bournemouth, Christchurch and Poole (BH23 6NW). It holds a CQC rating of Good.
About Community Support Services East
Community Support East is a home care agency based in Christchurch, supporting adults in their own homes and in the community. Most of our work is with adults who have a learning disability and with autistic adults, particularly younger adults. The support is aimed at independence rather than at doing things for people. That might mean help with cooking, shopping, money, appointments and keeping a tenancy going, or support to get out, use local facilities, take up work or study and keep hold of friendships. The measure we care about is whether somebody's week contains things they chose and look forward to. If a person's life has quietly narrowed to the four walls of their flat while the paperwork says everything is fine, then the support is not working, however reliably the calls are delivered. We plan with each person in language they can follow themselves. Where somebody communicates without speech, we learn how. Where the week needs to be predictable, we keep it predictable and flag changes well ahead. Where somebody wants to take an ordinary risk, we work out how to make it safe rather than how to avoid it. Our most recent overall rating from the Care Quality Commission is good. If you are looking into support in the Christchurch area, please get in touch and we will discuss what would genuinely help.
Care provided at Community Support Services East
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 11 May 2023
Read the full inspection report on the CQC website.
Common questions about Community Support Services East
Where is Community Support Services East located?
Community Support Services East is a home care agency based in Christchurch, Bournemouth, Christchurch and Poole (BH23 6NW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Community Support Services East provide?
Community Support Services East is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is Community Support Services East's CQC rating?
Community Support Services East is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 May 2023. You can read the full CQC report from the link on this page.
Questions families ask about Community Support Services East
Can they support someone living with dementia at home?
No. Community Support Services East does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Community Support Services East covers roughly 10 miles from Christchurch.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Community Support Services East has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Community Support Services East. Actual fees depend on the room, the level of care and how it is funded.
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