Phoenix All Care

Phoenix All Care is a home care agency in Bournemouth, Bournemouth, Christchurch and Poole (BH8 8GS).

About Phoenix All Care

We provide care at home in Bournemouth and the surrounding area. Those we visit include older adults, people living with dementia, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults. We size visits around the person rather than the diary. Somebody who is in pain first thing cannot be washed and dressed properly in a quarter of an hour, so we do not pretend otherwise. We also pay attention to what happens between our visits, since that is most of a person's day. Are the tablets within reach. Is there something in the fridge they can manage alone. Has the post piled up. Those are usually what decides whether somebody is coping or quietly struggling, and our carers are asked to notice and to say so. We would rather turn work down than take on visits we cannot staff properly. Overcommitting is how home care agencies let people down. We have not yet been given an overall rating by the Care Quality Commission, and we would rather state that plainly. Families are welcome to ask how we recruit, train and check our carers.

Care provided at Phoenix All Care

Read the full inspection report on the CQC website.

Common questions about Phoenix All Care

Where is Phoenix All Care located?

Phoenix All Care is a home care agency based in Bournemouth, Bournemouth, Christchurch and Poole (BH8 8GS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Phoenix All Care provide?

Phoenix All Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Phoenix All Care provide dementia care?

Yes. Phoenix All Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Phoenix All Care

Can they support someone living with dementia at home?

Yes. Yes. Phoenix All Care Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Phoenix All Care Ltd covers roughly 10 miles from Bournemouth.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Phoenix All Care Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Phoenix All Care Ltd. Actual fees depend on the room, the level of care and how it is funded.

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