Can Surrey County Council pay for a care home placement?

It can, where the care needs assessment identifies eligible needs and a financial assessment shows that capital and income fall within the means tested limits. Surrey County Council carries out both assessments and arranges the funded element for anyone who qualifies. Someone whose assets exceed the capital threshold funds the placement themselves and contracts directly with the home. Where a placement is partly funded, ask early whether a top up contribution is expected and who would be responsible for it.

How do I arrange a care needs assessment in Staines?

Contact the adult social care team at Surrey County Council and ask for a care needs assessment for the person who needs support. Anyone who appears to need care and support can request one, it is free, and entitlement does not depend on income or savings. An assessor will look at daily living, mobility, medication, memory and the risks of remaining at home before confirming which needs are eligible. Ask for a copy of the written outcome, as it stays useful at every later stage.

How far ahead should we start looking?

Earlier than most families expect, because arranging an assessment, completing a financial assessment and making two unhurried visits takes some weeks in practice. Starting early also leaves time to read the contract terms properly rather than signing them under pressure. It means the person moving has a real say in the decision, which makes the move itself considerably easier. Where a hospital discharge is setting the timetable, having already visited a home is a significant advantage.

Which care homes in Staines are listed here?

Four residential care homes match this search, and each has its own profile on Care Assura. All of them are registered to provide personal care rather than nursing on site. The profiles show the published inspection rating and link through to the full report behind it. With four to consider, reading every report before arranging a visit is entirely practical.

What should I ask when visiting a care home in Staines?

Ask how many care staff are on duty by day and overnight, what turnover has been over the past year, and how often agency workers are used. Ask to see the most recent inspection report alongside the home's own written response to anything the inspector raised. Request the contract and fee schedule to take away, and check the notice period, the fee review terms and what is charged if a resident goes into hospital. Ask finally to spend a few minutes looking round on your own and to speak to a resident or visiting relative.

What is the difference between a residential care home and a nursing home?

A residential care home provides personal care, meaning help with washing, dressing, eating, mobility and prescribed medication, delivered by trained care staff. A nursing home holds an additional registration requiring a qualified nurse on duty at all times, which allows it to manage clinical needs such as wound care, catheters, feeding tubes and unstable medical conditions. All four homes on this page are registered for residential care rather than nursing. If a relative already has clinical needs, or looks likely to develop them, it is worth considering nursing registered homes to avoid a second move.

Care Homes in Staines

Staines has 4 CQC registered care homes. 3 are rated Good, 1 Requires improvement. 3 of the 4 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Staines at a glance

What the local numbers say about care for older people in Staines, to help you judge the options below.

Surrey County Council pays, residential care: £952 a week. Self-funders are typically asked £1,654 to £1,931, median £1,772
Care home beds filled across Surrey: 88%. The 12 month average is 87%.
Care home beds per 1,000 people aged 75+: 59. Surrey average is 90.
People aged 75 and over: 10,100. Rising to 11,000 by 2035, up 8%
Care homes, last 12 months: 0 opened, 0 closed
Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,600 by 2035, up 16%
People aged 85 and over: 3,100. Rising to 3,900 by 2035, up 28%

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Planning and paying for a care home place in Staines

Most families underestimate how much of this is administrative. Establishing need, establishing who pays and agreeing terms with a particular home are three separate processes, and the last of them is the one people hurry through when they are tired.

Requesting a care needs assessment

A care needs assessment costs nothing and is open to anyone who appears to need care and support, whatever their savings or income. Surrey County Council social care team is responsible for carrying out that assessment and for arranging funded support where the national eligibility criteria are met. An assessor will consider daily living, mobility, medication, continence, memory and the risks involved in staying at home, then confirm which needs are eligible. Ask for the written outcome and keep it, because it gives each home the same account of what is required and makes it harder for anyone to agree to needs they cannot actually meet.

Fees, the means test and the contract itself

Residential care is charged on a means tested basis, so a financial assessment determines what the resident pays from capital and income, and anyone above the capital threshold funds the placement themselves. Beyond the weekly figure, read the contract for how and when fees are reviewed, what notice either side must give, and whether a room is held and charged for during a hospital stay. Ask what happens to the fee if needs increase, and whether a trial period applies at the start. Where a placement is partly funded, establish in writing whether a top up contribution is being sought and precisely who is liable for paying it.

Choosing a provider and what to check

Four homes is a field you can look at properly, and seeing more than one in the same week makes the comparison far sharper than visiting them months apart.

Reading the ratings and their dates

Three of these homes are rated Good and one is rated Requires Improvement. Check the date of each inspection before you weigh them against each other, because a Good rating awarded some years ago under a different manager tells you less than a recent judgement does. The findings underneath each headline, on whether a service is safe, effective, caring, responsive and well led, are where the detail sits. Where a home has been told to improve, read what was actually found and ask what has been done since, as a judgement about record keeping is a very different matter from one about staffing or medicines.

What to look for when you visit

Visit twice where you can, and make one visit around a mealtime or late in the afternoon when staffing is at its thinnest. Notice whether residents are occupied with something that holds them or simply sitting, whether staff greet people by name, and whether call bells are answered while you stand there. Ask about staffing by day and overnight, turnover across the past year, how much agency cover is used and who is in charge when the manager is away. Then ask to look round unaccompanied for a few minutes, since an unguided impression is usually the most honest one you will get.

4 care homes in Staines

Dimensions 7 Huntley Close · 7 Huntley Close, Staines, Surrey, TW19 7DD
Care home · CQC Good · Run by Dimensions (UK) Limited
Here at Dimensions 7 Huntley Close, we are a care home based in Staines, Surrey, supporting adults with learning disabilities and autism. We also provide residential care and respite care for those who need a shorter stay or a break from...
Specialisms: Learning Disability / Autism, Respite Care
43 Station Road · Wraysbury, Staines, Windsor and Maidenhead, TW19 5ND
Care home · CQC Requires improvement · Run by Voyage 1 Limited
We are a residential care home on Station Road in Staines, supporting adults with learning disabilities and autistic adults. Most of those living here are younger adults, and respite stays are part of what we do. Our size means attention...
Specialisms: Learning Disability / Autism, Younger Adults, Respite Care
Moor House Residential Care Home · Vicarage Road, Staines-upon-thames, Surrey, TW18 4YG
Care home · CQC Good · Run by Moorhouse Care Services Ltd
Moor House Residential Care Home is a care home in Staines upon Thames. We provide residential care for older people, including people living with dementia, we can support younger adults, and we offer respite stays alongside permanent...
Specialisms: Older Person Care, Dementia Care, Younger Adults, Respite Care
Kingscroft · Worple Road, Staines Upon Thames, Surrey, TW18 1ED
Care home · CQC Good · Run by Surrey and Borders Partnership NHS Foundation Trust
Kingscroft is a care home in Staines upon Thames. We provide residential care for adults with a learning disability and autistic adults, mostly younger adults, and we offer respite stays alongside permanent places. The question we ask...
Specialisms: Learning Disability / Autism, Younger Adults, Respite Care

What care costs in Surrey, per week

Type of care	What the council pays	What self-funders are typically asked
Residential care Middle half of prices from 18 Surrey homes. Median £1,772.	£952	£1,654 to £1,931
Nursing care Middle half of prices from 13 Surrey homes. Median £2,025.	£988	£1,920 to £2,155
Residential dementia care Middle half of prices from 14 Surrey homes. Median £1,842.	Not published separately	£1,725 to £2,020
Nursing dementia care South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.	Not published separately	£1,975 to £2,226

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price. Powered by Orrery Intelligence.

Inspected most recently

43 Station Road, 8 May 2026, Requires improvement
Moor House Residential Care Home, 26 July 2023, Good
Dimensions 7 Huntley Close, 12 March 2019, Good

Longest since a report

Kingscroft, 4 July 2018, Good
Dimensions 7 Huntley Close, 12 March 2019, Good
Moor House Residential Care Home, 26 July 2023, Good

Frequently asked questions about care homes in Staines

How many care homes are there in Staines?

Staines has 4 CQC registered care homes: 3 Good, 1 Requires improvement. Counts come from the CQC register and are kept up to date as ratings change.

How much does a care home cost in Staines?

Surrey County Council pays an average of £952 a week for residential care. Self-funders are typically asked £1,654 to £1,931 a week. Middle half of prices from 18 Surrey homes. Median £1,772. Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

Which care homes in Staines were inspected most recently?

43 Station Road (8 May 2026), Moor House Residential Care Home (26 July 2023) and Dimensions 7 Huntley Close (12 March 2019) have the most recent CQC reports.

Local care news in Surrey

New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)

More local care news for Surrey