Moor House Residential Care Home

Moor House Residential Care Home is a residential care home in Staines-upon-thames, Surrey (TW18 4YG). It holds a CQC rating of Good.
About Moor House Residential Care Home
Moor House Residential Care Home is a care home in Staines upon Thames. We provide residential care for older people, including people living with dementia, we can support younger adults, and we offer respite stays alongside permanent places. We try to run the home around the people in it rather than the other way round. Residents decide when to get up, where to spend their time and how much they want to join in. Rooms belong to the people in them, with their own furniture and photographs where they want them, and visitors are not confined to set hours. Supporting somebody with dementia means knowing who they were long before we met them. A person's working life, their family, the things they did every day for forty years, all of that explains a great deal about what settles them now and what does not. Families fill in that picture for us and it changes how we respond to distress, to repeated questions and to the wish to be somewhere else. Respite stays are there for carers who need a genuine break, and for people who want to try the home before committing to it. Our most recent overall rating from the Care Quality Commission is good. If you are considering a care home in this part of Surrey, please come and look round, ask awkward questions and talk to the people living here.
Care provided at Moor House Residential Care Home
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 26 July 2023
Read the full inspection report on the CQC website.
Common questions about Moor House Residential Care Home
Where is Moor House Residential Care Home located?
Moor House Residential Care Home is a residential care home in Staines-upon-thames, Surrey, TW18 4YG. You can view its exact location and get directions from the map on this page.
What type of care does Moor House Residential Care Home provide?
Moor House Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Moor House Residential Care Home's CQC rating?
Moor House Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2023. You can read the full CQC report from the link on this page.
Does Moor House Residential Care Home provide dementia care?
Yes. Moor House Residential Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Moor House Residential Care Home offer respite or short-term care?
Yes. Moor House Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Moor House Residential Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Moor House Residential Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Moor House Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Moor House Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Moor House Residential Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Moor House Residential Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Moor House Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.
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