Care Homes in Byfleet 4 care homes · 4 rated Good by CQC
- 1 Outstanding
- 3 Good
Byfleet has 4 CQC registered care homes. 3 are rated Good, 1 Outstanding. All 4 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Care home statistics for Byfleet
What the local numbers say about care for older people in Byfleet, to help you judge the options below.
Hampshire County Council pays, residential care
£952 a week
Self-funders are typically asked £1,654 to £1,931, median £1,772
Care home beds filled across Surrey
88%
The 12 month average is 87%.
Care home beds per 1,000 people aged 75+
86
Surrey average is 90.
People aged 75 and over
9,600
Rising to 11,000 by 2035, up 14%
Care homes, last 12 months
1 opened, 0 closed
3 changed owner, covering 126 beds.
Who pays, across Surrey (estimate)
32% council, 52% self
The rest is NHS funded or other.
Living with dementia, aged 65 and over (estimate)
1,300
Rising to 1,600 by 2035, up 21%
People aged 85 and over
2,900
Rising to 4,000 by 2035, up 40%
Planned and recent building work within 5 miles
- Lion House 147 Oriental Road Woking Surrey. Application for a 76 bed care home. Submitted 10 February 2026. Approved 8 September 2026. (2.5 miles away)
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
All 4 care homes in Byfleet
The Chestnuts Care home in West Byfleet · Rated Good by CQC
CQC: good
42-44 Chertsey Road, West Byfleet, Surrey KT14 7AN
Less than 0.5 miles
Weekly fees
£1,100 to £1,450 regional guide for the South East, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Dec 2017 over 8 years ago, ask what has changed
Run by
Mysa Care (The Chestnuts) Limited
Local authority: Surrey County Council · Check what you would pay
- Care Home
The Chestnuts is a residential care home in West Byfleet, Surrey. We are home to older people and to younger adults, including adults who have a learning disability, autistic adults, people with physical disabilities and people with visual or hearing impairment. We also offer respite stays for shorter periods. Because our residents differ so much in age and in what they need, we plan support person by person. We help with personal care, meals, medication and appointments, and we support people to keep doing the things that matter to them, whether that is work, a course, a club, a walk or regular contact with family. Where someone manages something independently, we protect that rather than taking it over for the sake of speed. For residents with sensory loss we adapt how we communicate and how shared spaces are arranged, so that nobody is quietly left out of a conversation or an activity. For residents with a learning disability or autistic residents, we pay attention to routine, to how information is best given and to what helps when a day becomes difficult. Families are welcome and we encourage them to raise anything that concerns them early. Our most recent overall rating from the Care Quality Commission is good. We treat that as the standard we have to meet on an ordinary Tuesday, not just when someone is watching.
- Older Person Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Respite Care
13 Manor Crescent Care home in Byfleet · Rated Good by CQC
CQC: good
13 Manor Crescent, Byfleet, Surrey KT14 7EN
Less than 0.5 miles
Weekly fees
£1,100 to £1,450 regional guide for the South East, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Nov 2021 over 4 years ago, ask what has changed
Run by
Glenholme Specialist Healthcare (Southern Region) Ltd
Local authority: Surrey County Council · Check what you would pay
- Care Home
Manor Crescent in Byfleet is a small residential care home. We support adults with a learning disability, autistic adults and people with physical disabilities, and we offer respite stays for people who need a short break or whose family carer needs one. This is a house in an ordinary road and we run it as a home rather than a unit. There are few of us, which means the people supporting you know you properly. Everyone has their own room and their own belongings, and a say in how the house is run, from the shopping list to what happens at the weekend. Support is planned with each person, in a form they can use, covering how they like to be helped, what they enjoy, what they find difficult and what they want to be doing with their time. Where somebody has a physical disability, we work around what they can do for themselves and make sure the equipment and arrangements support that rather than get in the way. Where somebody does not use speech, we learn how they do communicate and make sure everyone supporting them knows. When someone becomes distressed we look for the cause rather than the fastest way to stop it, and any restriction on freedom is agreed properly, recorded and reviewed. The Care Quality Commission rated us good overall at our most recent inspection. Families, advocates and professionals are welcome to visit.
- Learning Disability / Autism
- Physical Disability
- Respite Care
15 Manor Crescent Care home in West Byfleet · Rated Good by CQC
CQC: good
15 Manor Crescent, West Byfleet, Surrey KT14 7EN
Less than 0.5 miles
Weekly fees
£1,100 to £1,450 regional guide for the South East, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Nov 2021 over 4 years ago, ask what has changed
Run by
Glenholme Specialist Healthcare (Southern Region) Ltd
Local authority: Surrey County Council · Check what you would pay
- Care Home
We are a small residential home on Manor Crescent in West Byfleet, supporting adults with learning disabilities and autistic people, including people with physical disabilities. Being small lets us run as a household rather than a service. The people who live here have their own rooms and their own things, and they take part in deciding how the house works: what is cooked, when meals happen, what gets bought and where everyone goes at the weekend. For adults who have often had very little say in daily life, that ordinary degree of control is much of the point of the place. Support is built around each person and what they want to be able to do, whether that is work, college, volunteering, getting out regularly, keeping up with family, managing money with a hand from staff or learning to do more around the house. Where somebody needs help with personal care, mobility or health appointments, we give it without taking over more of the task than is necessary. Predictability counts for a great deal here, so we keep staffing as consistent as we can and try not to change arrangements without warning and explanation. Respite stays are available alongside longer places. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for a place for yourself or someone in your family, please come and visit and ask us anything.
- Learning Disability / Autism
- Physical Disability
- Respite Care
West Hall Care home in West Byfleet · Rated Outstanding by CQC
CQC: outstanding
Parvis Road, West Byfleet, Surrey KT14 6EY
0.7 miles away
Weekly fees
£1,100 to £1,450 regional guide for the South East, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Jun 2019 over 7 years ago, ask what has changed
Run by
Anchor Hanover Group
Local authority: Surrey County Council · Check what you would pay
- Care Home
West Hall is a residential care home in West Byfleet for older people, including those living with dementia, and we also support some younger adults whose needs suit a home of this kind. We help with washing and dressing, medication, meals and anything else that has become difficult, and we try to leave people in charge of everything else. Residents decide when they get up and go to bed, where they spend the day, what they eat and whether they want company or a quiet room with the door closed. For residents living with dementia we keep the house familiar and the staff consistent, explain what is happening as we go and take time to understand what is behind a change in mood rather than treating it as a problem to be managed. Families usually know a person far better than any assessment does, and what they tell us shapes how we work. Meals are cooked here, we ask people what they actually want to eat and nobody is hurried through a plate. There is somewhere pleasant to sit outside, and visitors are welcome at any reasonable time. Respite stays are available for family carers needing a break or for somebody regaining strength after illness. Please ring us if you would like to visit and look round properly.
- Older Person Care
- Dementia Care
- Younger Adults
- Respite Care
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What care homes cost in Byfleet, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care Middle half of prices from 18 Surrey homes. Median £1,772. | £952 | £1,654 to £1,931 |
| Nursing care Middle half of prices from 13 Surrey homes. Median £2,025. | £988 | £1,920 to £2,155 |
| Residential dementia care Middle half of prices from 14 Surrey homes. Median £1,842. | Not published separately | £1,725 to £2,020 |
| Nursing dementia care South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050. | Not published separately | £1,975 to £2,226 |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price. Powered by Orrery Intelligence.
CQC inspection dates for care homes in Byfleet
Inspected most recently
- 13 Manor Crescent 10 November 2021, Good
- 15 Manor Crescent 9 November 2021, Good
- West Hall 26 June 2019, Outstanding
Longest since a CQC report
- The Chestnuts 7 December 2017, Good
- West Hall 26 June 2019, Outstanding
- 15 Manor Crescent 9 November 2021, Good
Arranging and funding a care home place in Byfleet
The step most families take too late
A good many families discover the proper order of things only after touring homes, when somebody finally mentions an assessment. A care needs assessment is open to anyone who appears to need care and support, whatever their savings, and it records what a person genuinely cannot manage, which is a firmer footing for conversations with managers than an anxious account given under pressure. Contacting Hampshire County Council Adult Social Care sets it in motion, and a spouse or adult child providing unpaid support can ask for a carer assessment of their own at the same time.
How the bill is divided
A financial assessment follows, comparing capital and income with the national thresholds. Where capital falls below the upper threshold the authority may meet part of the fees, its share reducing as capital rises, and above that threshold a placement is normally funded privately. None of the homes on this page holds nursing registration, so if a registered nursing need were later confirmed, the health service contribution that applies to nursing care would generally mean looking at a different type of home.
Reading a fee quote
Weekly charges differ by home, by room and by the level of support agreed, so an early figure is an opening position rather than a settled price. Ask for a written breakdown of what the fee excludes, since hairdressing, chiropody, outings and some personal items are frequently billed separately, and establish what notice is given before an increase and how a rise in need affects the rate.
Choosing between care homes in Byfleet
What the registration allows
13 Manor Crescent, The Chestnuts, West Hall and 15 Manor Crescent are all registered for residential care, covering accommodation with help over washing, dressing, medication, meals and the rhythm of the day. Qualified nurses are not required on duty in that category. Ask each manager how they work with district nursing and general practice, and at what point a change in health would mean they could no longer meet someone's needs, because that answer tells you how settled a placement is likely to prove.
Telling apart homes that all look good on paper
West Hall holds a rating of Outstanding, while 13 Manor Crescent, The Chestnuts and 15 Manor Crescent each hold a rating of Good. Inspectors answer five separate questions about safety, effectiveness, care, responsiveness and leadership, so read which of those a home was strongest and weakest on rather than stopping at the summary word. Check the inspection date too, as an older report may describe a staff team and a manager who have since moved on.
What to look for on the day
Visit in the late afternoon, when staffing is thinner and tiredness shows, rather than taking a tour at midday. Notice whether residents are spoken with rather than about, whether anyone calling out is answered, and whether staff know people by preference rather than by room number. Ask how families are involved in reviewing a care plan, and how a concern raised last year was actually resolved.
Frequently asked questions about care homes in Byfleet
How many care homes are there in Byfleet?
Byfleet has 4 CQC registered care homes: 1 Outstanding, 3 Good. Counts come from the CQC register and are kept up to date as ratings change.
How much does a care home cost in Byfleet?
Hampshire County Council pays an average of £952 a week for residential care. Self-funders are typically asked £1,654 to £1,931 a week. Middle half of prices from 18 Surrey homes. Median £1,772. Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
Which care homes in Byfleet were inspected most recently?
13 Manor Crescent (10 November 2021), 15 Manor Crescent (9 November 2021) and West Hall (26 June 2019) have the most recent CQC reports.
Can Hampshire County Council fund a care home placement in Byfleet?
It can contribute, though the answer comes in two stages. Hampshire County Council first carries out a care needs assessment to establish that residential care is the right form of support, then a financial assessment comparing capital and income with the national thresholds. Its contribution towards fees reduces as capital rises, and above the upper threshold a placement is normally funded privately. Ask the social care team to confirm in writing what would happen if savings fell during a stay, because that is far easier to settle at the outset.
How do I arrange a care needs assessment in Byfleet?
Contact the adult social care team at Hampshire County Council, which is responsible for carrying out the assessment. Anyone who appears to need care and support is entitled to one whatever their savings or income, and a relative may request it on their behalf with their agreement. The assessment considers what the person finds difficult from day to day, what matters to them, and what risks have appeared at home. You should receive the outcome in writing, and it is worth keeping, since homes and funders will both work from it.
How early should a family start looking at care homes?
Earlier than most manage, since the majority of placements are arranged in the middle of a crisis rather than at a considered pace. A few months of lead time allows more than one visit, at different hours of the day, and leaves room for the assessments to be completed properly. With four matching homes in Byfleet, a single vacancy being filled can change what is realistically available, so ask each one how its waiting list works. Where a hospital discharge is already planned, tell the ward team and the social care team promptly.
Which care homes are listed in Byfleet?
Four providers match this search: 13 Manor Crescent, The Chestnuts, West Hall and 15 Manor Crescent. All four are registered with the Care Quality Commission as residential care homes, offering accommodation with personal care rather than nursing on site. West Hall holds a rating of Outstanding, while 13 Manor Crescent, The Chestnuts and 15 Manor Crescent each hold a rating of Good. Each profile on this page links through to the inspection report in full.
What should I ask when visiting a care home in Byfleet?
Ask how long the current manager has been in post and how stable the staff team is, because continuity shapes daily life more than any facility does. Ask what an ordinary weekday afternoon looks like, rather than what happens on an open day, and request a visit at that time. Check how medication is managed, how families are involved in reviewing a care plan, and how a concern raised previously was resolved. It is also fair to ask at what point the home would say it could no longer meet someone's needs.
What is the difference between a care home and a nursing home?
A care home is registered to provide accommodation with personal care, which covers help with washing, dressing, medication, meals and the structure of the day. A nursing home holds an additional registration requiring qualified nurses on duty, allowing it to manage continuing clinical needs such as complex wounds, tube feeding or unstable medical conditions. Every provider listed on this page is registered for residential care, so none offers nursing on the premises. Fees differ as well, since a confirmed nursing need attracts a health service contribution that residential care does not.
Other types of care in Byfleet
Care homes near Byfleet
Search for care homes in towns near Byfleet.
Local authority support in Byfleet
Hampshire County Council arranges and funds adult social care in this area. Use these official council links to check funding, request an assessment and get support.
Adult social care website Hampshire County Council
Council service pages 15 of 19
- Request a care needs assessment (Care Act assessment)
- Carer's assessment (for unpaid carers)
- Charging policy — non-residential care
- Charging policy — residential care
- Deferred Payment Agreement scheme
- Direct Payments
- Hospital discharge / Discharge to Assess
- Paying for care / financial assessment (means test)
- Reablement / intermediate care services
- Safeguarding adults — how to report concerns
- Section 117 aftercare (free mental health aftercare)
- Self-assessment tools and online referral forms
- Self-funder guidance (including right to request council-arranged care)
- Third-party top-up fees policy
- Transitions — children's to adult services (age 14–25)
Guides for choosing a care home
Plain-English advice on choosing and paying for care homes.
- What Is a Care Home? A Plain English Guide for Families 8 min read
- Residential Care Homes: Costs, Eligibility, Types and How to Choose the Right Care Home 13 min read
- NHS Continuing Healthcare (CHC), Explained in Plain English 12 min read
- The £86,000 Care Cost Cap, Explained in Plain English 17 min read
Free care planning tools
Tools to help you understand your options, check funding eligibility, and plan ahead.
- Personalised Assistant Answer a few questions and get a tailored list of suitable care homes.
- Concierge Answer 13 questions about care needs, location, and preferences to receive a personalised shortlist of matched homes.
- Funding Calculator Estimate how much care will cost and what financial support may be available.
- CHC Assessment Check whether your relative may qualify for NHS Continuing Healthcare funding.
- CHC DST Assessment Complete the Decision Support Tool used in NHS CHC funding assessments.
- Map Explorer Browse care homes near you on an interactive map.
Provider information is sourced from the Care Quality Commission (CQC), last updated October 2026.