Charlotte House
Charlotte House is a residential care home in Thatcham, West Berkshire (RG18 9TU). It holds a CQC rating of Good.
About Charlotte House
We at Charlotte House are proud to offer dedicated residential care in the welcoming town of Thatcham, West Berkshire. Our home provides a supportive and nurturing environment for younger adults living with learning disabilities and autism, where every individual is valued for who they are. Nestled within the RG postcode area of Thatcham, Charlotte House benefits from the warmth of a close knit community whilst remaining well placed within the wider South East region. The setting offers a comfortable, homely atmosphere where residents can feel safe, settled, and genuinely at ease. Families visiting their loved ones will find Thatcham an accessible and pleasant location, with the familiar surroundings of West Berkshire creating a reassuring backdrop to everyday life at the home. Our specialism in supporting younger adults with learning disabilities and autism shapes everything we do. We understand that each resident has their own personality, preferences, and aspirations, and our approach to care reflects this. Person centred support is at the heart of our ethos, meaning we take time to truly know the people we care for. From encouraging independence in daily routines to supporting hobbies, interests, and social connections, we aim to help residents lead meaningful and fulfilling lives. For families, this means peace of mind knowing that their loved one is being supported by a team who genuinely cares about their wellbeing, dignity, and personal growth. We recognise that choosing a residential care home is one of the most significant decisions a family can make. That is why we strive to create an environment built on trust, respect, and open communication. Relatives are warmly welcomed, and we believe that strong relationships between residents, families, and our team are fundamental to providing truly compassionate care. Charlotte House has been rated Good by the Care Quality Commission across all five key areas: Safe, Effective, Caring, Responsive, and Well led, following its inspection in April 2020. This consistent rating reflects our ongoing commitment to delivering quality care that families can rely on. It demonstrates that the support we provide meets the standards expected by the regulator and, more importantly, the standards our residents and their loved ones deserve. If you are exploring care options for a family member, we warmly invite you to learn more about Charlotte House. Choosing the right home is a deeply personal journey, and we would be honoured to be part of yours. Please do reach out to discover how we can provide a caring, supportive, and welcoming place to call home here in Thatcham.
Care provided at Charlotte House
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 8 April 2020
Read the full inspection report on the CQC website.
Common questions about Charlotte House
Where is Charlotte House located?
Charlotte House is a residential care home in Thatcham, West Berkshire, RG18 9TU. You can view its exact location and get directions from the map on this page.
What type of care does Charlotte House provide?
Charlotte House is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Charlotte House's CQC rating?
Charlotte House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 April 2020. You can read the full CQC report from the link on this page.
Does Charlotte House offer respite or short-term care?
Yes. Charlotte House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Charlotte House
Can Mum or Dad stay here if their dementia gets worse?
No. Charlotte House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Charlotte House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Charlotte House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Charlotte House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Charlotte House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Charlotte House. Actual fees depend on the room, the level of care and how it is funded.
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