Jubilee House

Jubilee House is a residential care home in Woodbridge, Suffolk (IP12 4NB). It holds a CQC rating of Outstanding.

About Jubilee House

Jubilee House is a residential care home in Woodbridge, Suffolk, offering older people a comfortable and settled place to live with support always nearby. We aim to get the ordinary things right, because good food, warm rooms, unhurried mornings and staff with time to sit down are what actually make a home work. We support residents managing mental health conditions, people living with a physical disability, and people who have sight or hearing loss. Our team adapts accordingly, with attention to lighting, mobility, equipment and the patience that good communication needs. The aim is always to remove the obstacle rather than to limit what somebody does. Residents decide how their days run and how much company they want. Rooms are personalised, relatives are welcome whenever they can come, and nobody is pushed into activities they have not chosen. Respite stays are available for people needing care for a short period. Our most recent overall rating from the Care Quality Commission is Outstanding. We are proud of it, and clear that it describes a moment rather than a guarantee, so it has to be earned again every week. Please come and visit on an ordinary day and ask us whatever you would like to know.

Care provided at Jubilee House

Read the full inspection report on the CQC website.

Common questions about Jubilee House

Where is Jubilee House located?

Jubilee House is a residential care home in Woodbridge, Suffolk, IP12 4NB. You can view its exact location and get directions from the map on this page.

What type of care does Jubilee House provide?

Jubilee House is registered to provide residential personal care, with support that includes Older person care, Mental health care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Jubilee House's CQC rating?

Jubilee House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 18 July 2017. You can read the full CQC report from the link on this page.

Does Jubilee House offer respite or short-term care?

Yes. Jubilee House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Jubilee House

Can Mum or Dad stay here if their dementia gets worse?

No. Jubilee House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Jubilee House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Jubilee House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Jubilee House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Jubilee House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Jubilee House. Actual fees depend on the room, the level of care and how it is funded.

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