Highlands Deben
Highlands Deben is a residential care home in Woodbridge, Suffolk (IP12 1EN). It holds a CQC rating of Good.
About Highlands Deben
We at Highlands Deben are proud to offer a welcoming residential care home in the charming market town of Woodbridge, Suffolk, where older people receive the compassionate, personalised support they deserve in a setting that feels just like home. Nestled within the picturesque Suffolk countryside, our home benefits from the peaceful surroundings and gentle pace of life that Woodbridge is so well known for. The town itself offers a lovely blend of riverside walks along the Deben estuary, independent shops, and a strong sense of community, providing a tranquil yet engaging backdrop for our residents and their visiting families. Our location in the IP postcode area means we are easily accessible for loved ones travelling from across Suffolk and the wider East of England region. Our focus is firmly on older person care within a warm residential setting. For us, this means far more than simply meeting daily needs. We take the time to truly understand each resident as an individual, learning about their life story, their preferences, their routines, and the small details that bring them comfort and joy. Whether it is a favourite morning cup of tea, a cherished armchair by the window, or company during a quiet afternoon, we believe that thoughtful, person centred care is built from these everyday moments. Families can feel reassured knowing that their relative is supported with dignity, kindness, and genuine respect. Residential care at our home is designed to provide the right level of assistance whilst encouraging independence wherever possible. Our team supports residents with the practicalities of daily living, from personal care and medication to mealtimes and social activities, always with patience and a friendly approach. We understand that the decision to move into a care home is rarely an easy one, and we work closely with families to make the transition as smooth and reassuring as possible, keeping communication open and welcoming visitors warmly. We are pleased to share that our home has been rated Good overall by the Care Quality Commission, with Good ratings across all five domains of Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects the dedication of our team and the standards we hold ourselves to every day. For families, a Good CQC rating offers meaningful reassurance that the care provided here is safe, effective, and genuinely centred on the wellbeing of every resident. If you are exploring residential care options in Woodbridge or the surrounding Suffolk area for a parent, relative, or loved one, we would be delighted to hear from you. Choosing the right home is a deeply personal decision, and we warmly invite you to get in touch, ask questions, and discover whether Highlands Deben could be the right place to call home. Our door is always open, and our team is here to support you every step of the way.
Care provided at Highlands Deben
- Older person care
- Respite care
- Last CQC inspection: 22 October 2019
Read the full inspection report on the CQC website.
Common questions about Highlands Deben
Where is Highlands Deben located?
Highlands Deben is a residential care home in Woodbridge, Suffolk, IP12 1EN. You can view its exact location and get directions from the map on this page.
What type of care does Highlands Deben provide?
Highlands Deben is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Highlands Deben's CQC rating?
Highlands Deben is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 October 2019. You can read the full CQC report from the link on this page.
Does Highlands Deben offer respite or short-term care?
Yes. Highlands Deben offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Highlands Deben
Can Mum or Dad stay here if their dementia gets worse?
No. Highlands Deben is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Highlands Deben is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Highlands Deben offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Highlands Deben is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Highlands Deben has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Highlands Deben. Actual fees depend on the room, the level of care and how it is funded.
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