The White House
The White House is a residential care home in Twickenham, Richmond upon Thames (TW2 7QN). It holds a CQC rating of Good.
About The White House
The White House is a residential care home in Twickenham, in Richmond upon Thames, supporting adults with a learning disability or autism. We also offer respite care for planned short stays. This is somewhere people live rather than somewhere they are placed. Everyone has their own room and their own belongings, decides how they want to spend the day, and is supported to take on more for themselves over time instead of having it all done for them. Cooking a meal you chose, doing the shopping, keeping your room the way you like it, managing money and appointments, getting to college or work, seeing friends and family, and going out locally when you feel like it: that is what a week is really made of, and it is where most of our attention goes. How we communicate matters as much as what we do. We adapt to the person, whether that means signing, symbols, pictures, plain speech, extra time or simply a quieter room, because being properly understood is where everything else starts. We ask people what they want rather than assuming, and we take the answer seriously even when it makes more work for us. We pay close attention to the environment too, since noise, pace, routine and predictability often matter more to somebody than anything we say. Support is agreed with each person and with anyone they want involved, written in a form they can understand, and reviewed honestly rather than left to drift. If you are looking into a place or a short stay, please contact us.
Care provided at The White House
- Learning disability and autism support
- Respite care
- Last CQC inspection: 4 December 2019
Read the full inspection report on the CQC website.
Common questions about The White House
Where is The White House located?
The White House is a residential care home in Twickenham, Richmond upon Thames, TW2 7QN. You can view its exact location and get directions from the map on this page.
What type of care does The White House provide?
The White House is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is The White House's CQC rating?
The White House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 December 2019. You can read the full CQC report from the link on this page.
Does The White House offer respite or short-term care?
Yes. The White House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The White House
Can Mum or Dad stay here if their dementia gets worse?
No. The White House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The White House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The White House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
The White House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from The White House. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Twickenham
Browse all care homes in Twickenham.