Nightingale House
Nightingale House is a residential care home in Twickenham, Richmond upon Thames (TW1 3AE). It holds a CQC rating of Good.
About Nightingale House
At Nightingale House, we provide residential care for older adults in the heart of Twickenham, Richmond upon Thames. We are proud to have received a rating of "good" from the Care Quality Commission, which reflects the genuine commitment of everyone who works here to getting things right for the people in our care. We support residents with a range of needs, including dementia, physical disability, and visual or hearing impairment. We also offer respite care for those who need a short stay, whether to recover after a period in hospital or to give family carers a well earned rest. Whatever brings someone to us, we aim to make them feel at home from the very first day. Dementia care sits at the heart of much of what we do. We understand how disorienting and unsettling the condition can be, both for the person living with it and for their loved ones. Our approach focuses on familiarity, routine and dignity, helping each resident to feel safe and to retain as much independence as possible. We know that choosing a care home is one of the most significant decisions a family can make. We do not take that lightly. We take time to get to know each resident as an individual, learning about their history, their preferences and the small things that matter most to them. Good care, in our view, is built on that kind of attention. Family involvement is something we actively encourage. We want relatives and friends to feel welcome here, not just as visitors but as an important part of how we support each resident. Open communication and honesty are things we genuinely believe in. If you would like to find out more about life at Nightingale House, we would be very happy to show you around.
Care provided at Nightingale House
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 30 November 2022
Read the full inspection report on the CQC website.
Common questions about Nightingale House
Where is Nightingale House located?
Nightingale House is a residential care home in Twickenham, Richmond upon Thames, TW1 3AE. You can view its exact location and get directions from the map on this page.
What type of care does Nightingale House provide?
Nightingale House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Nightingale House's CQC rating?
Nightingale House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 November 2022. You can read the full CQC report from the link on this page.
Does Nightingale House provide dementia care?
Yes. Nightingale House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Nightingale House offer respite or short-term care?
Yes. Nightingale House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Nightingale House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Nightingale House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Nightingale House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Nightingale House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Nightingale House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Nightingale House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
- Dementia care: £1,250 to £1,650 per week per person, typical range
Indicative figures for the London, not a quote from Nightingale House. Actual fees depend on the room, the level of care and how it is funded.
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