Elm Bank Care Home

Elm Bank Care Home is a residential care home in Hexham, Northumberland (NE46 1HW). It holds a CQC rating of Good.

About Elm Bank Care Home

Elm Bank Care Home is a residential care home in Hexham, Northumberland. We are home to older people, including many living with dementia, and to younger adults who need residential care, and we welcome people for respite stays. We look after a small enough number of people to know all of them well, and that is deliberate. Our team can tell when a resident is not themselves long before it shows up in any formal review, which is usually when something can still be put right easily. Life here runs at the pace people set. Rising times, meals, company or quiet, a walk in the fresh air or an afternoon with the television. Residents bring their own furniture and pictures and make their rooms theirs. Hexham being the sort of town it is, plenty of our residents have family and friends nearby who come and go freely, and we like it that way. Dementia care here is built on familiarity. Consistent staff, a settled routine and a proper knowledge of each person's life story let us make sense of what someone is trying to tell us and head off distress rather than react to it. We work with local GPs and district nurses on health needs and keep families informed as a matter of habit. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking at homes in Northumberland, please come and visit us.

Care provided at Elm Bank Care Home

Read the full inspection report on the CQC website.

Common questions about Elm Bank Care Home

Where is Elm Bank Care Home located?

Elm Bank Care Home is a residential care home in Hexham, Northumberland, NE46 1HW. You can view its exact location and get directions from the map on this page.

What type of care does Elm Bank Care Home provide?

Elm Bank Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Elm Bank Care Home's CQC rating?

Elm Bank Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 February 2021. You can read the full CQC report from the link on this page.

Does Elm Bank Care Home provide dementia care?

Yes. Elm Bank Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Elm Bank Care Home offer respite or short-term care?

Yes. Elm Bank Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Elm Bank Care Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Elm Bank Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Elm Bank Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Elm Bank Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Elm Bank Care Home supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the North East

Elm Bank Care Home has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Elm Bank Care Home. Actual fees depend on the room, the level of care and how it is funded.

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