Sunnycroft Care Home

Sunnycroft Care Home is a residential care home in Norwich, Norfolk (NR8 6QB). It holds a CQC rating of Requires Improvement.

About Sunnycroft Care Home

Sunnycroft Care Home is a residential care home in Norwich. We provide a home for older people, including those living with dementia and people with a physical disability, and we also offer respite stays when somebody needs a short period of care or a family carer needs a break. What we want to offer is a settled, familiar place. Residents bring their own furniture and photographs, keep their own routines and decide how their days run. We ask in detail about preferences, because how somebody likes their morning to go is the shape of the rest of their day. Some want company from breakfast onwards, others want a quiet room and their own television, and both are entirely reasonable. We need to be straight with you about where we stand. Our most recent overall judgement from the Care Quality Commission was that we require improvement. We accepted that rather than disputing it, we have a plan of work in hand and we are making progress against it with support from the local authority and health colleagues. Families deserve to hear that from us rather than find it elsewhere. If you are considering Sunnycroft for a relative, please come and look round, speak to our staff and the people who live here, and ask us exactly what the concerns were and what has changed. Anybody choosing a care home in Norwich should be asking those questions, and we will give you honest answers rather than a sales pitch.

Care provided at Sunnycroft Care Home

Read the full inspection report on the CQC website.

Common questions about Sunnycroft Care Home

Where is Sunnycroft Care Home located?

Sunnycroft Care Home is a residential care home in Norwich, Norfolk, NR8 6QB. You can view its exact location and get directions from the map on this page.

What type of care does Sunnycroft Care Home provide?

Sunnycroft Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.

What is Sunnycroft Care Home's CQC rating?

Sunnycroft Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 16 May 2019. You can read the full CQC report from the link on this page.

Does Sunnycroft Care Home provide dementia care?

Yes. Sunnycroft Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Sunnycroft Care Home offer respite or short-term care?

Yes. Sunnycroft Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Sunnycroft Care Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Sunnycroft Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Sunnycroft Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Sunnycroft Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Sunnycroft Care Home is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Sunnycroft Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Sunnycroft Care Home. Actual fees depend on the room, the level of care and how it is funded.

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