Cascade (Charlton House)

Cascade (Charlton House) is a residential care home in Norwich, Norfolk (NR6 5AA). It holds a CQC rating of Outstanding.

About Cascade (Charlton House)

We are Cascade at Charlton House in Norwich, a residential care home supporting younger adults with a learning disability and adults who are autistic. We also offer respite stays. Support here is built around individuals rather than around a house routine. We take the time to learn how each person communicates, what they enjoy, what unsettles them and how they like things done, and the week is shaped by what the person wants from it. That might mean college, work, volunteering, regular time with family, or a settled routine that nobody interferes with. People choose their own food, keep their own belongings and habits, and have a real say in how the house is run. Where somebody wants to take on more for themselves, we support that steadily and at their pace, and we expect it to take as long as it takes. When a person becomes distressed, we treat it as information rather than as a problem to be controlled. There is nearly always a reason, and knowing somebody well is what allows us to find it. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of it, and we know it has to be earned again every day. If you would like to visit or discuss a placement, please get in touch.

Care provided at Cascade (Charlton House)

Read the full inspection report on the CQC website.

Common questions about Cascade (Charlton House)

Where is Cascade (Charlton House) located?

Cascade (Charlton House) is a residential care home in Norwich, Norfolk, NR6 5AA. You can view its exact location and get directions from the map on this page.

What type of care does Cascade (Charlton House) provide?

Cascade (Charlton House) is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Cascade (Charlton House)'s CQC rating?

Cascade (Charlton House) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 11 December 2019. You can read the full CQC report from the link on this page.

Does Cascade (Charlton House) offer respite or short-term care?

Yes. Cascade (Charlton House) offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Cascade (Charlton House)

Can Mum or Dad stay here if their dementia gets worse?

No. Cascade (Charlton House) is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Cascade (Charlton House) is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Cascade (Charlton House) offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Cascade (Charlton House) supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Cascade (Charlton House) has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Cascade (Charlton House). Actual fees depend on the room, the level of care and how it is funded.

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