Ashwood House

Ashwood House is a residential care home in Norwich, Norfolk (NR10 5HB). It holds a CQC rating of Good.

About Ashwood House

Here at Ashwood House in Norwich, we provide residential care for a range of people who need support to live well day to day. Our team works with older adults, younger adults, and people living with a learning disability or autism, and we take real pride in getting to know each person as an individual rather than simply meeting a list of needs. We are based in Norwich, Norfolk, and our home has a warm and settled atmosphere that we work hard to maintain. People who live here are at the centre of everything we do. We involve residents in decisions about their daily lives, from what they eat and when they get up, to how they spend their time and who they spend it with. That sense of choice and independence matters enormously to us. Our team is made up of people who genuinely care about the work they do. We invest in training and make sure staff have the knowledge and confidence to support each resident well, whether that means understanding the communication needs of someone with autism or recognising the signs that an older person may need additional health support. We work closely with GPs, community nurses, and other professionals to make sure everyone receives joined up care. We are pleased that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. That reflects the hard work of our whole team and the trust that residents and their families place in us, and we are committed to maintaining and building on that standard. If you are looking for care in the Norwich area for yourself or a loved one, we would love to hear from you. Please do get in touch to arrange a visit and see the home for yourself.

Care provided at Ashwood House

Read the full inspection report on the CQC website.

Common questions about Ashwood House

Where is Ashwood House located?

Ashwood House is a residential care home in Norwich, Norfolk, NR10 5HB. You can view its exact location and get directions from the map on this page.

What type of care does Ashwood House provide?

Ashwood House is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Ashwood House's CQC rating?

Ashwood House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 January 2023. You can read the full CQC report from the link on this page.

Does Ashwood House offer respite or short-term care?

Yes. Ashwood House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Ashwood House

Can Mum or Dad stay here if their dementia gets worse?

No. Ashwood House - Norwich is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Ashwood House - Norwich is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Ashwood House - Norwich offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Ashwood House - Norwich supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Ashwood House - Norwich has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Ashwood House - Norwich. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Ashwood House

Respite Care at Ashwood House

Short breaks work best when booked well in advance, with a clear handover of medication, GP details, mobility needs and daily preferences, plus comfortable clothing, toiletries, favourite items and any mobility aids packed ready. Many homes ask for a minimum stay of one or two weeks. Ashwood is registered to offer respite, which can double as a trial before any permanent move. Regional fees for short stays generally fall within the £1000 to £1350 range.

Residential Care at Ashwood House

Residential care covers the everyday things that make independent living difficult at home, such as cooking balanced meals, help with bathing and dressing, laundry, prompts with tablets, and company through the day. It differs from nursing care because there is no registered nurse on site around the clock, so residents whose needs are largely social and personal tend to be a good fit, while those needing ongoing clinical input usually require a nursing placement. Ashwood is registered for residential care and describes a settled home where residents help shape their own routines. Ask how activities are planned across the week, how mealtimes work, and what happens if a resident's health needs increase over time. Indicative fees in the East run from £1000 to £1350 a week, with Norfolk council placements typically closer to £750 to £900.

Older Person Care at Ashwood House

Good quality older person care usually blends practical help with the small moments that make a day feel normal, from a hand with washing and dressing in the morning to prompts with medication, meals shared with others, and someone to sit and chat with in the afternoon. Ashwood House in Norwich is registered to provide this kind of residential support for older adults, and its CQC rating was good at the January 2023 inspection. Families looking round should ask how morning and evening routines are organised, how medication is recorded and reviewed, and how many staff are awake overnight. It is also worth asking how the home involves a resident's GP and district nurses when health needs change. Weekly fees across the East tend to sit between £1000 and £1350, while Norfolk County Council typically funds around £750 to £900.

Younger Adults at Ashwood House

Life under 65 in a care home looks different from later retirement, with interests, friendships and daily rhythms that need to reflect that. Ashwood House is registered to support younger adults alongside older residents, which makes it worth asking how peers of a similar age are supported to pursue their own hobbies, social contacts and community links. Families should also ask how bedrooms and communal spaces are shared. Norfolk usually funds placements at around £750 to £900 weekly.

Learning Disability and Autism at Ashwood House

Good support for adults with a learning disability or autism rests on knowing the person, respecting their routines, and building independence at a pace that suits them, alongside attention to communication and sensory preferences. Ashwood is registered for this care type and works with local authority commissioners, who normally arrange annual reviews and person centred plans. Ask how the home matches new residents with existing ones and how it handles changes to routine. Norfolk council placements typically sit around £750 to £900 a week.

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