St John's House

St John's House is a residential care home in Norwich, Norfolk (NR2 3AT). It holds a CQC rating of Outstanding.

About St John's House

St John's House is a residential care home in Norwich, Norfolk. We support older people and younger adults who need help with everyday life, including residents living with dementia, residents with physical disabilities and residents with visual or hearing impairment, and we offer respite stays for shorter periods. Residents here have different histories, different routines and very different ideas of a good day, so we plan support one person at a time rather than running the house on a single timetable. We ask when someone likes to wake, what they want to eat, how much help they want and where they prefer to spend the afternoon. Help with personal care, meals and medication is given quietly and with respect for privacy, and whatever a resident can still manage for themselves is protected. Dementia care shapes much of our work. Knowing a person's history and the rhythms that suit them is what allows us to reassure rather than argue when someone is unsettled. For residents with sensory loss we adapt how we communicate and how rooms are arranged, and for residents with physical disabilities we pay attention to mobility and to the arrangements that let someone do more without help. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of that and clear about what it means. It raises what we have to deliver on an ordinary day, and families are welcome to come and hold us to it.

Care provided at St John's House

Read the full inspection report on the CQC website.

Common questions about St John's House

Where is St John's House located?

St John's House is a residential care home in Norwich, Norfolk, NR2 3AT. You can view its exact location and get directions from the map on this page.

What type of care does St John's House provide?

St John's House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is St John's House's CQC rating?

St John's House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 27 May 2023. You can read the full CQC report from the link on this page.

Does St John's House provide dementia care?

Yes. St John's House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does St John's House offer respite or short-term care?

Yes. St John's House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about St John's House

Can Mum or Dad stay here if their dementia gets worse?

Yes. St John's House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. St John's House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. St John's House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. St John's House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

St John's House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from St John's House. Actual fees depend on the room, the level of care and how it is funded.

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