Springfield House

Springfield House is a residential care home in Norwich, Norfolk (NR9 4BU). It holds a CQC rating of Good.

About Springfield House

Springfield House is a residential care home in Norwich supporting adults with a learning disability or autism, including younger adults. We offer permanent places and respite stays. We think a good home is one where the people living in it are genuinely in charge of the ordinary things. What is for tea, what time the music goes on, whether today is a day for going out or a quiet one in. Staff are here to make those choices possible rather than to manage them away. Where somebody wants to take on more for themselves, we support it steadily and without fuss. That might be cooking, shopping, managing money, travelling independently, or keeping up a job, a course or a volunteering placement. We go at the person's pace rather than one that suits our paperwork. Communication gets real attention here. A number of the people we support do not rely on speech, and understanding somebody properly is the difference between them running their own life and having it arranged for them. Norwich is on the doorstep and people here use it, keeping up the interests and friendships that were theirs before they moved in. We work closely with families and with the professionals involved. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for a place or a respite stay in Norfolk, please get in touch and come and visit us.

Care provided at Springfield House

Read the full inspection report on the CQC website.

Common questions about Springfield House

Where is Springfield House located?

Springfield House is a residential care home in Norwich, Norfolk, NR9 4BU. You can view its exact location and get directions from the map on this page.

What type of care does Springfield House provide?

Springfield House is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Springfield House's CQC rating?

Springfield House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 May 2019. You can read the full CQC report from the link on this page.

Does Springfield House offer respite or short-term care?

Yes. Springfield House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Springfield House

Can Mum or Dad stay here if their dementia gets worse?

No. Springfield House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Springfield House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Springfield House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Springfield House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Springfield House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Springfield House. Actual fees depend on the room, the level of care and how it is funded.

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