Point House

Point House is a residential care home in Norwich, Norfolk (NR3 4QN). It holds a CQC rating of Good.

About Point House

Point House in Norwich is a residential care home supporting adults with a learning disability and autistic adults. We keep the house small and domestic on purpose. People live here rather than being placed here, and that shows in the ordinary run of the day. Everybody has their own room and their own belongings, and the shape of the week is set by the people who live in it. Support is agreed with each person and with those who know them best. For some it means help with every part of personal care, and for others it is prompting, encouragement and staff nearby while they manage things themselves. We take communication seriously, learning how each person makes themselves understood and what their behaviour is telling us, and we write down what we learn so that everybody responds in the same way. People are supported to get out into Norwich, to keep up activities and interests, to attend appointments and to see family and friends. Respite stays can be arranged where appropriate. If you are looking for a placement for somebody, please contact us. We will assess carefully and tell you honestly if we are not the right service for them.

Care provided at Point House

Read the full inspection report on the CQC website.

Common questions about Point House

Where is Point House located?

Point House is a residential care home in Norwich, Norfolk, NR3 4QN. You can view its exact location and get directions from the map on this page.

What type of care does Point House provide?

Point House is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Point House's CQC rating?

Point House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 March 2019. You can read the full CQC report from the link on this page.

Does Point House offer respite or short-term care?

Yes. Point House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Point House

Can Mum or Dad stay here if their dementia gets worse?

No. Point House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Point House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Point House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Point House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Point House. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More care homes in Norwich

Browse all care homes in Norwich.