Mountfield
Mountfield is a residential care home in Norwich, Norfolk (NR3 3LS). It holds a CQC rating of Requires Improvement.
About Mountfield
Mountfield is a residential care home in Norwich providing a home for older people and for younger adults who need support with daily living, including people living with dementia. We offer permanent places and shorter respite stays. We should be plain about our most recent overall rating from the Care Quality Commission, which is requires improvement. We would rather tell you ourselves than leave you to find it elsewhere. We know which areas were identified and there is a clear programme of work under way, with changes already made to staff supervision and training, to how care is recorded, and to how families are involved in decisions. Please ask us about it when you come, and we will show you what has changed and what is still in hand. The daily work of the home continues as it should: careful help with washing and dressing, meals cooked here, attention to nutrition, skin and mobility, safe management of medication, and time spent with people rather than only on tasks. For those living with dementia we keep the routine steady and the faces familiar. Please come and see us and ask whatever you need to ask.
Care provided at Mountfield
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 19 May 2025
Read the full inspection report on the CQC website.
Common questions about Mountfield
Where is Mountfield located?
Mountfield is a residential care home in Norwich, Norfolk, NR3 3LS. You can view its exact location and get directions from the map on this page.
What type of care does Mountfield provide?
Mountfield is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Mountfield's CQC rating?
Mountfield is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 19 May 2025. You can read the full CQC report from the link on this page.
Does Mountfield provide dementia care?
Yes. Mountfield supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Mountfield offer respite or short-term care?
Yes. Mountfield offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Mountfield
Can Mum or Dad stay here if their dementia gets worse?
Yes. Mountfield is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Mountfield is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Mountfield offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Mountfield supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Mountfield has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Mountfield. Actual fees depend on the room, the level of care and how it is funded.
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