Joseph House
Joseph House is a residential care home in Norwich, Norfolk (NR13 3TZ). It holds a CQC rating of Requires Improvement.
About Joseph House
We at Joseph House are proud to offer warm, person centred residential care in the heart of Norwich, providing a welcoming home for older adults and younger people alike across Norfolk. Our community is built on dignity, compassion, and the understanding that every resident deserves to feel truly at home. Nestled within the NR postcode area of Norwich, our home benefits from the gentle character of this historic city, offering residents a familiar and comforting setting in the East of England. The surrounding area provides a peaceful backdrop, whilst remaining accessible for visiting family and friends who wish to spend meaningful time with their loved ones. Our care reflects the diverse needs of those who live with us. We support older people requiring residential care, alongside individuals living with dementia, learning disabilities, autism, physical disabilities, and visual or hearing impairments. We also welcome younger adults who benefit from a supportive residential environment. In practice, this means our team approaches each person as an individual, taking time to understand their history, preferences, and aspirations. For families, this translates into the reassurance that a loved one is being cared for by people who recognise their uniqueness, whether that involves specialised dementia support, sensitive communication for those with sensory impairments, or thoughtful encouragement for residents navigating life with a learning disability or autism. Following our most recent CQC inspection in April 2025, Joseph House received an overall rating of Requires Improvement. We believe in being open about this. The inspectors recognised our strengths in being Effective, Caring, and Responsive, all rated Good, which reflects the genuine warmth our team brings to daily life and the way care is tailored to each resident. The areas identified for improvement relate to Safe and Well led, and we are actively working to strengthen these aspects so that every part of our home matches the quality of care our residents already experience day to day. Transparency matters to us, and we welcome conversations with families about the steps being taken. Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that responsibility. If you are considering residential care in Norwich for someone you love, we warmly invite you to get in touch, ask questions, and discover whether Joseph House could be the right next chapter. Our door is open, and we are here to listen.
Care provided at Joseph House
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 10 April 2025
Read the full inspection report on the CQC website.
Common questions about Joseph House
Where is Joseph House located?
Joseph House is a residential care home in Norwich, Norfolk, NR13 3TZ. You can view its exact location and get directions from the map on this page.
What type of care does Joseph House provide?
Joseph House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Joseph House's CQC rating?
Joseph House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 April 2025. You can read the full CQC report from the link on this page.
Does Joseph House provide dementia care?
Yes. Joseph House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Joseph House offer respite or short-term care?
Yes. Joseph House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Joseph House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Joseph House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Joseph House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Joseph House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Joseph House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Joseph House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Joseph House. Actual fees depend on the room, the level of care and how it is funded.
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