Homestead House

Homestead House is a residential care home in Norwich, Norfolk (NR6 7BQ). It holds a CQC rating of Requires Improvement.

About Homestead House

Here at Homestead House, we provide residential and dementia care for older people in the heart of Norwich, Norfolk. We also offer respite care for those who need a short term stay, whether to recover after a hospital admission or to give family carers some well earned time to rest. We know that choosing a care home is one of the most significant decisions a family will make, and we do not take that lightly. When someone moves in with us, we take time to understand who they are, what matters to them, and how they like their days to look. Care is personal, and we try to reflect that in everything we do. Our team works hard to create a calm, homely environment where residents feel settled and genuinely at ease. We support people living with dementia with patience and consistency, building routines that offer reassurance and familiarity. For those with us on a respite basis, we aim to make the stay feel as comfortable and welcoming as a longer term placement. We want to be straightforward with you: our most recent Care Quality Commission rating is "requires improvement", and we are taking that seriously. We have been working through the areas identified in our inspection and making real changes to how we operate. We would encourage any family to come and visit us, ask questions, and see the home for themselves rather than making a judgement on a rating alone. We are committed to demonstrating through our actions that standards here are moving in the right direction. If you would like to find out more about Homestead House or arrange a visit, please do get in touch. We are always happy to have an honest conversation about how we might be able to support you or your loved one.

Care provided at Homestead House

Read the full inspection report on the CQC website.

Common questions about Homestead House

Where is Homestead House located?

Homestead House is a residential care home in Norwich, Norfolk, NR6 7BQ. You can view its exact location and get directions from the map on this page.

What type of care does Homestead House provide?

Homestead House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Homestead House's CQC rating?

Homestead House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 September 2019. You can read the full CQC report from the link on this page.

Does Homestead House provide dementia care?

Yes. Homestead House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Homestead House offer respite or short-term care?

Yes. Homestead House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Homestead House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Homestead House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Homestead House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Homestead House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Homestead House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Homestead House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Homestead House. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Homestead House

Respite Care at Homestead House

Respite is worth arranging before a carer reaches the end of their reserves rather than after. Homestead House is registered for short stays, with a week or two the usual minimum and the best dates booked early. Pack everyday clothes, toiletries and dispensed medication, and use the stay to judge whether a permanent move would suit.

Dementia Care at Homestead House

Days that follow a familiar shape, with nobody hurrying anyone, are what dementia care needs most. Homestead House holds a dementia registration, which marks the scope of what it may accept. Ask what dementia training staff receive, how often it is refreshed, and how distress or attempts to leave are handled. Ask whether the layout and any outside space allow safe walking, and how bedrooms are personalised. Ask also how the home manages the later stages, including eating difficulties and care at the end of life.

Residential Care at Homestead House

Without a nurse on the staff, a residential home concentrates on daily living rather than treatment. Homestead House is registered for residential care, which means meals, laundry, personal care, prompting of medicines and company through the day. Health needs are met by the GP, district nurses and other visiting services, so ask how those are coordinated. Anyone whose condition is likely to need regular clinical attention should ask whether this registration will remain appropriate. Norfolk usually funds places at about £750 to £900 a week, which sits below the private range. Ask what the weekly charge covers and whether a top up would be required from relatives.

Older Person Care at Homestead House

Older residents notice whether staff have time for them, which is harder to judge than any facility on a list. Homestead House in Norwich is registered for older person care, covering help with washing and dressing, medication, meals, laundry and company. Ask what time people are helped up and settled, and whether those times can be adjusted for individuals. Ask how many staff are on duty in the evening, how many stay awake overnight, and how call bells are answered. The Care Quality Commission rated the home requires improvement when it inspected in September 2019, so ask what has changed in the years since. Private fees in the East commonly fall between £1000 and £1350 a week.

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