Hill Grove

Hill Grove is a residential care home in Norwich, Norfolk (NR4 7RE). It holds a CQC rating of Good.

About Hill Grove

Hill Grove is a care home in Norwich. We provide residential care for older people, including people living with dementia, and we offer respite stays alongside permanent places. We aim to be a home in the plain sense of the word. People get up when they want, spend the day as they choose, keep their own things around them and have visitors when it suits rather than when a timetable allows. Staff are here to make that workable and to notice when somebody is not quite themselves. Dementia support is a large part of what we do, and most of it is not complicated. Familiar faces, a day with a recognisable shape, and a team who understand what a person is really asking when they ask the same question for the fifth time. Distress almost always has a reason behind it, and finding the reason is better work than managing the behaviour. Respite gives family carers a real break and lets somebody try the home before deciding about a longer stay. Our most recent overall rating from the Care Quality Commission is good. Please come and see us if you are considering care in Norwich.

Care provided at Hill Grove

Read the full inspection report on the CQC website.

Common questions about Hill Grove

Where is Hill Grove located?

Hill Grove is a residential care home in Norwich, Norfolk, NR4 7RE. You can view its exact location and get directions from the map on this page.

What type of care does Hill Grove provide?

Hill Grove is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Hill Grove's CQC rating?

Hill Grove is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 December 2017. You can read the full CQC report from the link on this page.

Does Hill Grove provide dementia care?

Yes. Hill Grove supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hill Grove offer respite or short-term care?

Yes. Hill Grove offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hill Grove

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hill Grove is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Hill Grove is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hill Grove offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Hill Grove is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Hill Grove has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Hill Grove. Actual fees depend on the room, the level of care and how it is funded.

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