Ellacombe

Logo of Ellacombe, a care home in Norwich, Norfolk, offering older person care and dementia care.

Ellacombe is a residential care home in Norwich, Norfolk (NR1 4BP). It holds a CQC rating of Requires Improvement.

About Ellacombe

We are Ellacombe, a residential care home in Norwich. We look after older people, including those living with dementia, and we take respite bookings for shorter stays. Our most recent overall rating from the Care Quality Commission is requires improvement, and we are not going to write around it. We have looked closely at what the inspection found, changed how care is planned, recorded and reviewed, and strengthened the training and supervision of our staff. Our progress is being monitored, and we tell relatives the same things we tell the regulator. What we are working to protect while we do that is ordinary life here. People arrive with their own furniture, pictures and habits, and those come first. What time you wake, where you take your breakfast, how sociable you feel today: those remain your decisions. For people living with dementia, the useful work is in the detail, knowing somebody's history and the work they did, recognising early what tends to unsettle them, and going at their pace rather than the rota's. If you are considering Ellacombe for someone, please come and see us and ask about the rating directly. We would rather answer that question fully than have it hanging over the conversation.

Care provided at Ellacombe

Read the full inspection report on the CQC website.

Common questions about Ellacombe

Where is Ellacombe located?

Ellacombe is a residential care home in Norwich, Norfolk, NR1 4BP. You can view its exact location and get directions from the map on this page.

What type of care does Ellacombe provide?

Ellacombe is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Ellacombe's CQC rating?

Ellacombe is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 1 February 2020. You can read the full CQC report from the link on this page.

Does Ellacombe provide dementia care?

Yes. Ellacombe supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Ellacombe offer respite or short-term care?

Yes. Ellacombe offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Ellacombe

Can Mum or Dad stay here if their dementia gets worse?

Yes. Ellacombe is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Ellacombe is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Ellacombe offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Ellacombe is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Ellacombe has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Ellacombe. Actual fees depend on the room, the level of care and how it is funded.

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