Ashville House

Ashville House is a residential care home in Downham Market, Norfolk (PE38 9ET). It holds a CQC rating of Requires Improvement.

About Ashville House

Ashville House is a residential care home in Downham Market, Norfolk, caring for older people who need help with everyday life. We also take respite bookings for people who need a stay of a few weeks, whether to recover after illness or to give a family carer a genuine break. We aim to run a homely place rather than an institution. People bring their own furniture and pictures, choose how they spend the day and eat food that is worth sitting down to. Staff work with people they know well, which is what makes it possible to notice quickly when somebody is not their usual self and to act on it with the GP or district nurse. We would rather be honest with you about where we are. Our most recent inspection by the Care Quality Commission found that we require improvement overall. We have taken the findings seriously, we have an action plan we are working through with the whole staff team, and we are happy to talk any family through exactly what was raised, what has changed and what is still in progress. Visitors are welcome at Ashville House whenever it suits them, and we would much rather hear a concern the day it arises. If you are looking at care in the Downham Market area, please come and see the home and judge it for yourself.

Care provided at Ashville House

Read the full inspection report on the CQC website.

Common questions about Ashville House

Where is Ashville House located?

Ashville House is a residential care home in Downham Market, Norfolk, PE38 9ET. You can view its exact location and get directions from the map on this page.

What type of care does Ashville House provide?

Ashville House is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is Ashville House's CQC rating?

Ashville House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 March 2019. You can read the full CQC report from the link on this page.

Does Ashville House offer respite or short-term care?

Yes. Ashville House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Ashville House

Can Mum or Dad stay here if their dementia gets worse?

No. Ashville House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Ashville House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Ashville House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Ashville House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Ashville House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Ashville House. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More care homes in Downham Market

Browse all care homes in Downham Market.