The Burrows
The Burrows is a residential care home in Cromer, Norfolk (NR27 9LT). It holds a CQC rating of Requires Improvement.
About The Burrows
Here at The Burrows, we are a residential care home based in Cromer, on the beautiful Norfolk coast. We support a range of people including younger adults, those living with a learning disability or autism, and individuals who need a short break through respite care. Our aim is straightforward: to make sure every person who lives or stays with us feels genuinely at home, respected, and listened to. We understand that choosing a care home, whether for yourself or someone you love, is one of the most significant decisions a family can make. We do not take that lightly. From the moment you get in touch with us, we want you to feel that you are dealing with people who are honest, straightforward, and truly interested in the individual in front of them, not just their care needs on paper. Our team in Cromer works hard to create an environment that feels calm, consistent, and personal. For people with a learning disability or autism in particular, we know how much routine and familiarity matter, and we work closely with each person and their family to understand what makes them feel safe and settled. We were given a "requires improvement" rating at our most recent CQC inspection, and we want to be open about that. We took the findings seriously and have been working through the areas identified with real focus and commitment. We believe in being transparent with the families and individuals who trust us, and we would rather have an honest conversation about where we are and where we are heading than pretend everything is perfect. If you would like to come and visit The Burrows, meet the team, and see the home for yourself, we would be very glad to welcome you. Please do not hesitate to get in touch.
Care provided at The Burrows
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 13 October 2021
Read the full inspection report on the CQC website.
Common questions about The Burrows
Where is The Burrows located?
The Burrows is a residential care home in Cromer, Norfolk, NR27 9LT. You can view its exact location and get directions from the map on this page.
What type of care does The Burrows provide?
The Burrows is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Burrows's CQC rating?
The Burrows is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 13 October 2021. You can read the full CQC report from the link on this page.
Does The Burrows offer respite or short-term care?
Yes. The Burrows offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Burrows
Can Mum or Dad stay here if their dementia gets worse?
No. The Burrows is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Burrows is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Burrows offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Burrows supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
The Burrows has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from The Burrows. Actual fees depend on the room, the level of care and how it is funded.
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