Hawthorn Manor Residential Home
Hawthorn Manor Residential Home is a residential care home in Gillingham, Medway (ME8 0HX). It holds a CQC rating of Good.
About Hawthorn Manor Residential Home
At Hawthorn Manor Residential Home, we provide caring and attentive support to older adults in the heart of Gillingham, Medway. We are proud to have received a "Good" rating from the Care Quality Commission, which reflects the genuine effort our whole team puts into making this a place where people feel safe, comfortable and truly at home. We support residents living with a range of needs, including dementia, physical disability, and visual or hearing impairment. We also offer residential care and respite care, so whether someone is joining us for a short stay or making Hawthorn Manor their permanent home, we do our very best to ensure the transition feels straightforward and the experience feels right for them and their loved ones. Dementia care sits at the heart of much of what we do. We understand how important it is for people living with dementia to feel calm, familiar with their surroundings, and genuinely known by the people looking after them. Our team takes time to understand each resident as an individual, learning about their history, preferences and routines so that the support we provide actually fits around them rather than the other way around. For residents living with a physical disability or a sensory impairment, we think carefully about how we can remove barriers and make daily life as independent and enjoyable as possible. We work closely with families and healthcare professionals to make sure every resident receives the right level of support at the right time. Respite care is something we take just as seriously as long term residential care. For families who need a short break, or for someone recovering after a period in hospital, we want that time with us to feel genuinely restorative. We would always encourage you to come and visit us so you can see for yourself what life at Hawthorn Manor looks like.
Care provided at Hawthorn Manor Residential Home
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 10 March 2026
Read the full inspection report on the CQC website.
Common questions about Hawthorn Manor Residential Home
Where is Hawthorn Manor Residential Home located?
Hawthorn Manor Residential Home is a residential care home in Gillingham, Medway, ME8 0HX. You can view its exact location and get directions from the map on this page.
What type of care does Hawthorn Manor Residential Home provide?
Hawthorn Manor Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Hawthorn Manor Residential Home's CQC rating?
Hawthorn Manor Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 March 2026. You can read the full CQC report from the link on this page.
Does Hawthorn Manor Residential Home provide dementia care?
Yes. Hawthorn Manor Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Hawthorn Manor Residential Home offer respite or short-term care?
Yes. Hawthorn Manor Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hawthorn Manor Residential Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Hawthorn Manor Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Hawthorn Manor Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Hawthorn Manor Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Hawthorn Manor Residential Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Hawthorn Manor Residential Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Hawthorn Manor Residential Home. Actual fees depend on the room, the level of care and how it is funded.
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