Phoenix Care Centre
Phoenix Care Centre is a residential care home in Skegness, Lincolnshire (PE24 5SN). It holds a CQC rating of Good.
About Phoenix Care Centre
Phoenix Care Centre is a residential care home in Skegness supporting older people, including many living with dementia, and we welcome respite guests. We want the home to feel like somewhere people live rather than somewhere people are placed. Mornings are flexible, meals are proper meals, and residents choose how they spend their days. Staff take time to learn what someone actually enjoys, which is usually more specific than any general activities list would suggest, and to learn their history, which in a seaside town is often a long and interesting one. Dementia care is a large part of our work and we approach it patiently. We keep routines familiar, the building calm and the staffing consistent, and we take our lead from the person rather than correcting them. When a resident becomes distressed we treat it as a message with a cause behind it and go looking for that cause, whether it is pain, noise, tiredness or a need nobody has understood yet. Families usually know what settles someone, so we ask. Respite stays give family carers a genuine break, and the person staying receives exactly what a permanent resident receives. Our most recent overall rating from the Care Quality Commission was good. If you are looking at homes in this part of Lincolnshire, please arrange a visit and see an ordinary day here for yourself.
Care provided at Phoenix Care Centre
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 25 March 2020
Read the full inspection report on the CQC website.
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Common questions about Phoenix Care Centre
Where is Phoenix Care Centre located?
Phoenix Care Centre is a residential care home in Skegness, Lincolnshire, PE24 5SN. You can view its exact location and get directions from the map on this page.
What type of care does Phoenix Care Centre provide?
Phoenix Care Centre is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Phoenix Care Centre's CQC rating?
Phoenix Care Centre is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 March 2020. You can read the full CQC report from the link on this page.
Does Phoenix Care Centre provide dementia care?
Yes. Phoenix Care Centre supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Phoenix Care Centre offer respite or short-term care?
Yes. Phoenix Care Centre offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Phoenix Care Centre
Can Mum or Dad stay here if their dementia gets worse?
Yes. Phoenix Care Centre is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Phoenix Care Centre is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Phoenix Care Centre offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Phoenix Care Centre is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East Midlands
Phoenix Care Centre has not published its fees yet. These are typical weekly fees for the East Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,100 per week per person, typical range
- Dementia care: £950 to £1,200 per week per person, typical range
Indicative figures for the East Midlands, not a quote from Phoenix Care Centre. Actual fees depend on the room, the level of care and how it is funded.
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