The Elms

The Elms is a residential care home in Hull, Kingston upon Hull, City of (HU7 4US). It holds a CQC rating of Requires Improvement.

About The Elms

The Elms is a residential care home in Hull, supporting older people and younger adults, including people living with dementia and people with physical disabilities. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather put that at the front than have somebody discover it later. It is not the rating we want and we are not going to explain it away. There is an improvement plan in place, we are working through it with our staff, the people who live here and their families, and anybody considering a move is entitled to ask exactly what is changing, who is accountable for it and what evidence there is that it is taking hold. The life of the home carries on meanwhile and it matters to the people in it. That means support with washing, dressing, medication, meals and mobility given in a way that protects dignity, and for residents living with dementia it means staff who know somebody's history well enough to understand what a particular anxiety is really about. Respite stays are available. We would encourage families to visit, ask hard questions and judge our progress directly.

Care provided at The Elms

Read the full inspection report on the CQC website.

Common questions about The Elms

Where is The Elms located?

The Elms is a residential care home in Hull, Kingston upon Hull, City of, HU7 4US. You can view its exact location and get directions from the map on this page.

What type of care does The Elms provide?

The Elms is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Elms's CQC rating?

The Elms is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 17 June 2022. You can read the full CQC report from the link on this page.

Does The Elms provide dementia care?

Yes. The Elms supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Elms offer respite or short-term care?

Yes. The Elms offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Elms

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Elms is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. The Elms is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Elms offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. The Elms supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the Yorkshire & Humberside

The Elms has not published its fees yet. These are typical weekly fees for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from The Elms. Actual fees depend on the room, the level of care and how it is funded.

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