Willows Care Southern
Willows Care Southern is a residential care home in Margate, Kent (CT9 2LL). It holds a CQC rating of Good.
About Willows Care Southern
Willows Care Southern is a residential care home in Margate, and we provide a home for older people who need support with daily living. Respite stays are available too, planned in advance or arranged quickly when a family needs cover. Most of what makes a care home good is ordinary detail rather than anything grand. Knowing which chair is somebody's. Getting the tea right. Not hurrying a person through a wash because the morning is busy. We help with personal care, dressing, medication and mobility, doing it quietly and leaving as much privacy and choice with the resident as we can. Where somebody can still manage a task themselves, that is theirs to keep. Dementia care is a significant part of our work. We keep the daily rhythm and the surroundings steady, give people time to find their words instead of finishing their sentences, and take trouble to learn about earlier life, because knowing what somebody did for a living and what they loved tells us a great deal once language becomes unreliable. Families usually hold that story and we ask for it early. Respite bookings are planned with the same care as permanent moves, because a break only rests a family if the person staying with us is genuinely settled rather than merely safe. Our most recent overall rating from the Care Quality Commission is good. Come and see us on an ordinary afternoon and ask us the awkward questions as well as the easy ones.
Care provided at Willows Care Southern
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 28 April 2025
Read the full inspection report on the CQC website.
How Willows Care Southern Limited compares in Thanet
Measured against the 42 care homes for older people registered in Thanet. The dark dot is this home.
- Size
- 40 places. Larger than 27 of the 42 homes. The local average is 37 places.
- CQC rating
- Good. 28 of the 42 homes (67%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 28 April 2025. 7 of the 42 homes have published a newer inspection report since.
- Registered
- November 2023. One of the newer homes in the area. Only 6 of the 42 have registered more recently.
- Care offered
- Dementia care. Of the 42 homes, 24 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 37 of the 39 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Thanet.
The local picture: Thanet
What the numbers say about care for older people in Thanet, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 18,100. Rising to 20,300 by 2035, up 12%
- People aged 85 and over: 4,400. Rising to 6,600 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,800 by 2035, up 22%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 86. Kent average is 77.
- Care homes, last 12 months: 1 opened, 1 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Willows Care Southern Limited
Facts from public registers, and what is close by.
- Registered with CQC
- 15 November 2023, so 2 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 14 April 2025.
- Run by
- Willows Care Southern Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Willows Care Southern Limited
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Queen Elizabeth the Queen Mother Hospital, Margate, 1 mile away
It is about 1 mile in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Margate Station, 1.3 miles away
- Broadstairs Station, 2.6 miles away
- Westgate-on-Sea Station, 2.7 miles away
Around Willows Care Southern Limited
- H: Willows Care Southern Limited
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Willows Care Southern
Where is Willows Care Southern located?
Willows Care Southern is a residential care home in Margate, Kent, CT9 2LL. You can view its exact location and get directions from the map on this page.
What type of care does Willows Care Southern provide?
Willows Care Southern is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Willows Care Southern's CQC rating?
Willows Care Southern is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 April 2025. You can read the full CQC report from the link on this page.
Does Willows Care Southern provide dementia care?
Yes. Willows Care Southern supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Willows Care Southern offer respite or short-term care?
Yes. Willows Care Southern offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Willows Care Southern
Can Mum or Dad stay here if their dementia gets worse?
Yes. Willows Care Southern Limited is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Willows Care Southern Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Willows Care Southern Limited offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Willows Care Southern Limited is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Willows Care Southern Limited has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Willows Care Southern Limited. Actual fees depend on the room, the level of care and how it is funded.
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