Chartwell House
Chartwell House is a residential care home in Margate, Kent (CT9 4FY). It holds a CQC rating of Good.
About Chartwell House
Here at Chartwell House, we provide residential care for older people in the heart of Margate, Kent. We are proud to support a wide range of needs under one roof, including dementia care, care for those living with a physical disability, and support for individuals with visual or hearing impairment. We also offer respite care for those who need a short break, whether planned or at short notice. We know that choosing a care home is one of the most significant decisions a family can make, and we do not take that trust lightly. From the moment someone walks through our doors, we want them to feel at ease. Our aim is simple: to make Chartwell House feel like home, not just a place to stay. Our team takes time to get to know each resident as an individual. Their preferences, their routines, their history and the things that make them smile all matter to us. Good care, in our view, is built on genuine relationships, not just meeting physical needs. We work closely with families too, because we believe that staying connected to the people you love is just as important as any other aspect of wellbeing. We were pleased to receive a rating of Good from the Care Quality Commission at our most recent inspection, which reflects the effort our whole team puts in every day. That said, we are always looking at how we can do better and listening to feedback from residents and families is a big part of that. If you are considering care for yourself or a loved one, we would warmly welcome you to come and visit us. A conversation costs nothing, and we are always happy to show you around and answer any questions you might have.
Care provided at Chartwell House
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 13 June 2025
Read the full inspection report on the CQC website.
How Chartwell House compares in Thanet
Measured against the 42 care homes for older people registered in Thanet. The dark dot is this home.
- Size
- 78 places. Larger than 40 of the 42 homes. The local average is 37 places.
- CQC rating
- Good. 28 of the 42 homes (67%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 13 June 2025. 5 of the 42 homes have published a newer inspection report since.
- Registered
- January 2023. One of the newer homes in the area. Only 8 of the 42 have registered more recently.
- Care offered
- Dementia care. Of the 42 homes, 24 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 37 of the 39 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Thanet.
The local picture: Thanet
What the numbers say about care for older people in Thanet, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 18,100. Rising to 20,300 by 2035, up 12%
- People aged 85 and over: 4,400. Rising to 6,600 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,800 by 2035, up 22%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 86. Kent average is 77.
- Care homes, last 12 months: 1 opened, 1 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Chartwell House
Facts from public registers, and what is close by.
- Registered with CQC
- 26 January 2023, so 3 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 22 January 2026.
- Run by
- Chartwell House Broadstairs Ltd, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Chartwell House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Queen Elizabeth the Queen Mother Hospital, Margate, 1.1 miles away
It is about 1.1 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Ramsgate Station, 1.6 miles away
- Margate Station, 1.8 miles away
- Broadstairs Station, 1.9 miles away
Around Chartwell House
- H: Chartwell House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Chartwell House
Where is Chartwell House located?
Chartwell House is a residential care home in Margate, Kent, CT9 4FY. You can view its exact location and get directions from the map on this page.
What type of care does Chartwell House provide?
Chartwell House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Chartwell House's CQC rating?
Chartwell House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 June 2025. You can read the full CQC report from the link on this page.
Does Chartwell House provide dementia care?
Yes. Chartwell House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Chartwell House offer respite or short-term care?
Yes. Chartwell House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Chartwell House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Chartwell House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Chartwell House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Chartwell House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Chartwell House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Chartwell House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Chartwell House. Actual fees depend on the room, the level of care and how it is funded.
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